Apartamentos LA TONÁ Puerta Elvira centro ciudad

There is a flight of stairs to go up to rooms once you enter. Can be difficult to bring up luggage. Absolutely no soap to wash hands. There were dispensers, but all empty. Very little dish soap. No trash bag/liner in kitchen trash bin. No broom available to sweep up small messes (necessary when traveling w/kids!) There was a huge bin full of dirty linens left near the front door at bottom of stairs. The floors could have been cleaner- the pretty tiles in kitchen look like they need a good mopping. Some loose tiles but no issues. Communication could have been better w/ description of how to get to the apt (as it is in a tiny alley). The apt. next-door is rented under the same name & address. This was confusing & caused a couple to come to our door looking for their accommodation. We had to deal w/ them for about 10 mins. Apt smelled of smoke when we entered- it seems previous guests may have smoked inside- no fault of the host. It dissipated by next day. The terrace door locks when shut & has no door handle from outside. We also didn’t have a key for this: My husband locked himself out the first time.

Small bedrooms

The picture in The internet doesn’t match with the apartment The toilet door was broken

The ugly neighborhood A Lot of graffiti everywhere No lock in the bathroom No kitchen No table No fridge No microwave No stove

Difficult to find the keys on arrival. Responses to our messages were automated and did not answer our query. Then someone answered the phone after some time and told us where the keys were. A photo of the keybox would be very helpful.

There are some issues with the heating (in the middle of winter).