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Verified reviews from real guests who have already stayed here.
The location was highlighted positively, described as very good.
Mixed sentiments about value; some positive and some negative aspects.
Service was inconsistent; several guests experienced communication problems.
Guests had a mixed overall experience but noted the location and some service aspects positively.
Rooms lacked comfort; beds were noted as not very comfortable.
Minor amenities were lacking; issues like no parking and insufficient kitchenware were mentioned.
“Good”
“Excellent apartment and value for money”
The 5 bed, 3 bedroom and 2 bathroom apartment was very well laid out and comfortable. It's location was 5 mins away from Benidorm old town overlooking the park so it was very quiet. Bath and hand towels were provided. Value for money was excellent. Being linked to the Hotel Crystal meant you could use their facilities like the pool, bar and entertainment lounge. It also provided safe storage of our luggage on the day of departure.
There were very few cooking accessories even though the kitchen had a hob, fridge, dishwasher and microwave. Eating in was not an option, not that that mattered to our group. We had to request a kettle and more cups so we could have drinks of tea and coffee. The bracket for one shower head had broken. Were it not for these issues my rating would have been 9 out of 10
“slow overcrowded understaffed reception situation”
reception in different building
“All good!”
Great location. Great price. Did exactly what it said and what we needed
We did check in online before hand but the process of checking in did take a while.
“Very good”
“Lovely apartment in a convenient place and value for money”
We were amazed at how many rooms there were. Three twin rooms two bathrooms and a separate toilet. Kitchen area, dining area and lounge with a sofa bed too
Couldn’t find fault
Apartamentos Magic Atrium Plaza · Benidorm
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