Apartamentos Riviera Arysal

Lisa

spainhotels · 30 Aug 2023 · GB

2.5/5

“Passable”

The best

The lady who gave us our keys and booked a taxi for us. Very welcoming and very friendly.

To be improved

The apartment is tierd and needs updating. Over run with ant's. A lick of paint, a new fridge, would help this out. Main areas run down and need mopping. Pool area massive, but again needs some love and a clean. The bathroom is so old and needs updating

Feedback from a real guest

Vicky

spainhotels · 20 Sep 2022 · GB

2.0/5

“Disappointing - not at all reflective of the photos and description.”

The best

Directions to collect the keys were good and the staff were friendly. The pool was large and the apartment was a short walk from the shops, restaurants and beaches. The water pressure was excellent in the shower and there were plenty of towels and bed linen.

To be improved

The whole complex feels tired and in need of updating. There are four different keys to get into the block/apartment which I expect are copies of copies and could be tricky at times. The apartment itself was very disappointing and not at all like the photos. There was no mains air-conditioning however there were fans but they were very noisy which would have been a problem at night but thankfully we had ear plugs. The beds and sofa are really uncomfortable. The bedside lights in the bedroon were either faulty or missing. Although it said the apartment was well equipped that was not our experience. There was no kettle and the saucepans were not compatible with the hob so we had to boil water in a frying pan. On a safety note this could have been dangerous - I put water in a saucepan to boil it and as it started to boil the saucepan was rattling and spinning around on the hob which could have been very dangerous. There were limited utensils and no ovenproof dishes. Considering this is a self-catering apartment the lack of basic equipment was surprising. The cupboard used for the bin was dirty. The bathroom was tired with cracked tiles and a broken towel rail. The furniture has seen better days. The lighting throughout the apartment is very bright and stark and (in my opinion) needs to be a little softer. The outside balcony light was not working.

Feedback from a real guest

Apartamentos Riviera Arysal