Apartamentos Santa Rosa Palmyra

Travelling with young kids the apartment was over a Main Street so noise levels were high for sleeping times .

Not enough cooking utensils

Having to collect the key 10minutes walk away or a taxi for 9.20. We were aware of this if arrived during office hours but the message sent was a gate and box to collect key assuming this was at the premises we were staying like 99% of airbnbs. We spent over and hr and half trying to figure out how to get in so after midnight we checked into the nearest hotel quiet upset. Tried a few phone calls and messages which were not replied to till after 8am next morning. The information wasnt clear and sending us addresses in spainish is not clear information. I did stress they should make this clearer if we had of had young children it could of been a worse nightmare at that hour. There was no hair dryer or iron. The beds were uncomfortable i used the spare room also the sofa which to be fair with both mattresses wasnt too bad. It took ovet 45mins to boil 4 eggs on the 2 ring electric cooker we ate out after that when we usually use appartment for breakfast. Plenty of towels and had a washing machine but no iron wasnt much point. The neighbours were quiet and we respected that also and there is a working lift as its on the 5th floor. The kitchen chairs were not stable unless you are a child the balcony furniture the lounger was not useable it was wedged into the neighbours fence to keep it up right ad the wheel on one side was broken. The headboards were not attached to the bed or wall when i pulled bed out to make it they fell forward could be a hazard for children also very dusty. Overall we lost a night and morning in this appartment and was out of pocket with checking into a hotel stressed walking around and around trying to get into these premises and the lack of kitchen use for breakfast. . We use airbnbs at least 4 times a year and for it to cost us money we will maybe have a rethink about booking again.

Could with air conditioning