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Verified reviews from real guests who have already stayed here.
The staff was consistently friendly and responsive, providing good assistance.
The location was praised for its beautiful surroundings and proximity to the beach.
Well-equipped kitchen and availability of beach items were positively noted.
No specific concerns raised, standard quality for this hotel tier.
Overall experience varied due to mixed feelings about room quality and pricing.
Issues were raised regarding the poor condition of kitchen equipment and dirt in various areas.
“Wonderful stay in an incredible location”
Very calm, very clean, staff very nice and helpful
Nothing
“Brilliant staff. Pool was nice and warm. Lovely and quiet. When people were noisy staff dealt with the situation with no hesitation. Definitely stay again. · Cons: Location was great and staff were amazing on saying where the best places were to go.”
Brilliant staff. Pool was nice and warm. Lovely and quiet. When people were noisy staff dealt with the situation with no hesitation. Definitely stay again.
Location was great and staff were amazing on saying where the best places were to go.
“Great location, can walk to everything in the village. Lovely beach 1min walk away Pool and grounds are well maintained and modern. The host who checks you in is excellent, superb customer oriented attitude. (She even got a fan from her house for our baby, not expected at all). She made the experience that much better. Free beach umbrellas to borrow. Lovely inside common areas. · Cons: Fridge had a terrible smell, needed defrosting. Aircon only in living room, bedrooms got very warm. Shower didn't drain properly and made the rest of the bathroom like a swimming pool 😅 (despite keeping the shower very short in duration) Drawers in wardrobe fell apart when pulling out and we had to put them back together. The hotel common areas are lovely, the rooms need some maintenance and upgrading.”
Great location, can walk to everything in the village. Lovely beach 1min walk away Pool and grounds are well maintained and modern. The host who checks you in is excellent, superb customer oriented attitude. (She even got a fan from her house for our baby, not expected at all). She made the experience that much better. Free beach umbrellas to borrow. Lovely inside common areas.
Fridge had a terrible smell, needed defrosting. Aircon only in living room, bedrooms got very warm. Shower didn't drain properly and made the rest of the bathroom like a swimming pool 😅 (despite keeping the shower very short in duration) Drawers in wardrobe fell apart when pulling out and we had to put them back together. The hotel common areas are lovely, the rooms need some maintenance and upgrading.
“Great, relaxing.”
Swimming pool
Staff allowed to keep sun beds reserved by some people.
“Great stay! Thanks”
Location, pool and the resident cats.
Parking can be difficult.
“A quiet place”
Nicely located apartments complex in a quiet area , within walking distance of the beach . If you’re looking for a quiet place to relax in your holiday this is the place.
Apartamentos Sureda · Canyamel
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