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Verified reviews from real guests who have already stayed here.
Highlighted as a positive aspect in many reviews due to proximity to the beach.
Good service noted by friendly reception staff, with some negative experiences mentioned.
Not specifically mentioned in reviews.
General dissatisfaction due to cleanliness and amenities, but mixed opinions overall.
Considered overpriced by some guests compared to the quality received.
Lack of basic kitchen amenities and cleanliness issues reported.
“We didn't like it. It was terrible. There was never coffee. We will no longer come”
not far from the sea
The staff was not polite. The room was very dirty. A lot of ants in the room (we asked them to remove them, but we were refused). In 5 days, the number was removed once (soaps, shampoos and toothpaste of small views were not). The room was very dirty
“Staff were really helpful and friendly. Great location overlooking the sea. · Cons: A sun lounger or deck chair on the balcony would be nice, the chairs there are ok for dining but that is all.”
Staff were really helpful and friendly. Great location overlooking the sea.
A sun lounger or deck chair on the balcony would be nice, the chairs there are ok for dining but that is all.
“Good location, clean and big apartment · Cons: They make you pay for the Wi-Fi and it doesn’t work at all there’s just no service for the internet And there’s no pool or outdoor space”
Good location, clean and big apartment
They make you pay for the Wi-Fi and it doesn’t work at all there’s just no service for the internet And there’s no pool or outdoor space
“Close from the sea”
The collegue at the reception was very kind, friendly and helpful. The apartman was very quiet. The bed is good, comfortable. The bus stops are just 2 minutes walking from the hotel.
We didn't get any cleaning in our room. We didnt get clean bedclothes and needed to ask clean towels. There is very few things in the kitchen. There isnt kettle. Just 6 tv channels.
“Avoid this hotel.”
Terrible hotel and very poor customer service. This hotel should not accept bookings for families with young children. Hotel accepted a room booking for 2 adults and 1 infant. Hotel failed to provide a safe cot for our baby to sleep in. Cot provided was broken and dirty. Staff could not provide an alternative. Room was dirty. Windows were smeary. Sticky sideboards. Punch marks on the wardrobe door. Leaking tap in the bathroom. No towels provided. Sofa bed was very uncomfortable. Rubbish visible on the surrounding streets. Impossible to sleep due to noise from local bars and clubs. Guests return to their rooms in the early hours of the morning arguing and shouting. Hotel Manager and Chief Operating Officer refused to provide a refund but offered €40 compensation, however the payment never reached our bank account.
“Avoid this hotel”
Nothing
Terrible hotel and very poor customer service. This hotel should not accept bookings for families with young children. Hotel accepted a room booking for 2 adults and 1 infant. Hotel failed to provide a safe cot for our baby to sleep in. Cot provided was broken and dirty. Staff could not provide an alternative. Room was dirty. Windows were smeary. Sticky sideboards. Punch marks on the wardrobe door. Leaking tap in the bathroom. No towels provided. Sofa bed was very uncomfortable. Rubbish visible on the surrounding streets. Impossible to sleep due to noise from local bars and clubs. Guests return to their rooms in the early hours of the morning arguing and shouting. Hotel Manager and Chief Operating Officer refused to provide a refund but offered €40 compensation, however the payment never reached our bank account.
Apartamentos Turísticos Mix BR AT2179 · Playa de Palma
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