ApartEasy - Private Terrace, 3-Bedroom Apartment

Ants all over the apartment it had rust in the bath which is a health hazard as you could cut yourself bad full of rust no locks on the bathroom door can’t go out on the balcony or have a gathering of 5 people in the garden light switches had parts of light switches falling off very unimpressed would not stay agen the WiFi was poor

If you plan on listening to music (we had a small speaker) or stay up late on the terrace DO NOT go with this place as the neighbours complain and even call the police. Nobody wants to go on holiday and deal with this kind of stuff. Otherwise is acceptable.

The apartment was dirty when we arrived, we ate the first evening in the dark, the next day we called and they changed the light bulb. but how is it possible that no one noticed that the main light bulb was missing? We said that the apartment was so dirty if someone could come and clean it, but this request was not heeded. This made me very upset. My children's socks and pants were black after 10 minutes of playing on the floor. There are 2 bedrooms with windows but no sunlight and air because they closed the terrace as a storage room. The beds had no mattress or pillow protection, which in my opinion were unsanitary and no change of sheets if necessary. it is a family apartment. The apartment does not have good sound insulation. Every morning from 7.30 onwards you can hear the neighbours leaving the house and talking or slamming the doors or the lift which still leaves in the evening. The kitchen hood is super dirty greasy, and the pans are practically non-existent with broken glasses! In the facilities there is a washing machine but in fact the washing machine has been broken since February as I have seen in the other reviews after I tried to wash my children's clothes and found them soaked and dirty after 1 hour of programme! The customer service was really useless and rude they promised someone would come and check, but no one came! We were with 4 children! Yesterday 1 day before departure we called the reservation customer service and luckily they contacted the apartment agency and refunded us some money to go to a public laundry service and wash our clothes! NO COMMENT! a kind lady from the agency brought them to us! we showed her what I mentioned previously, and she was visibly embarrassed! what else can I say... I was so sorry because that apartment has super potential, but there is obviously no interest in just earning without investing!