Aparthotel Miami Park

There was no evening entertainment

Nothing

The rooms were not cleaned well at all, just superficially. The cleaning ladies even brought torn towels every day, which is not appropriate for a 4-star hotel. (Even though they received tips). Then the biggest disappointment was that the beach was very far from the hotel, although the reservation we made specified that Gran Beach is only 400 meters away. Absolutely untrue, we walked over a kilometer to the beach. Horrible to carry a 4-year-old child on our back to the beach in such great heat. Lucky for us that we had a rented car and we were able to travel to the nearby beach resorts. The reservation did not specify that the beach has a rocky sand and the entrance to the water is really terrible, very large stones. So our children could not enjoy the sea water in Calella but only in Lioret de Mar for example. It was the only and last time we were in Calella. It should be noted that the price of the hotel for a week without any meals was not low enough to accept any compromise. So, we do not recommend it.

Breakfest and Parking are overpriced... 12€ breakfest is insane for what is offered. The restaurant in general is not really a restaurant and no one actually eats lunch/dinner there. Billiard table is advertised as free for use to the guests but actually it isnt. All in all, a very overpriced hotel. People reserve seats at the pool by placing books on them. The roof in the toilet is made of cardboard so you hear every single time someone uses a toilet or flushes. Installations are very bad. Hotel being in proximity to city center is also a bad thing as there is almost 0 free parking spaces in Calella so you're kinda forced to pay for hotel parking for 15€/day.

Parking is very very tight and one have to be really good driver to park plus thye charge Seprate for parking 15euro

Very disappointing experience with the animation team We stayed at this hotel with our child and were shocked by the behavior of the animation staff. One day, a group of girls from the animation team took water noodles (float sticks) directly out of my child’s hands, which made him cry. When I approached and politely asked them to return the toy, they raised their voices at me and refused. I asked why they didn’t just get the float sticks themselves, and their response was shocking — they said my child had “annoyed” them, and that’s why they took the toys specifically from him and not from any other child. This kind of behavior towards small children is absolutely unacceptable. I have never encountered such rude and unprofessional staff, especially in a family-oriented hotel. I truly hope the hotel management takes this situation seriously and makes changes to ensure this doesn’t happen to other families.