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Verified reviews from real guests who have already stayed here.
Consistently praised for its attractive location close to the beach and shops.
Standard service quality for this hotel tier, with no specific complaints.
Overall a good experience with some minor setbacks in cleanliness and amenities.
Value perceived positively, correlating with location and amenities.
Television amenities weren't attractive but standard for this hotel tier.
Amenities were appreciated, like the pool, but there were some complaints about furniture functionality.
“Nice location, good service but mattress, pillows and duvet of bad quality”
The staff was super nice and available both at check in and check out and offer flexibility of timing. Which was very useful However, the quality of mattress was very bad, the pillows were as flat as a A4 paper and the duvet were super light so we had to warm up the Appartment.
“Would highly recommend this apartment.”
Perfect location. A couple of minutes walk to the beach.
“Exceptional”
Amazing location right next to the beach and also the nightlife of this part of Marbella. The apartment is beautiful and has a great view from the large balcony. The management proactively messaged to make sure everything was OK during our stay. Having private parking was wonderful in a city that's easiest to get around in a car like Marbella. The property having a shared pool was probably nice too but I prefer the beach anyway.
There were a few technical difficulties with the check in. However the management sorted them out very quickly once I got in contact with them. There were also some problems with the electricity.
Apartment in the heart of Puerto Banús, with private parking space and communal pool, paddle tennis court and gym · Marbella
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