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Verified reviews from real guests who have already stayed here.
Standard service quality for this hotel tier; however, customer service was lacking at times.
No specific sentiment mentioned.
Despite some negatives, the overall stay was satisfactory.
The pools were nice but in a state of disrepair.
Room quality was adequate, but privacy issues due to low walls were concerning.
The location is quite distant from beaches and shops, necessitating a car for access.
“Modern, cool and comfortable apartment.”
Modern, cool and comfortable.
Not enough tea/coffee mugs in the kitchen.
“Fabulous will be back”
Location and layout plus easy access
Nothing every thing perfect
“We had a lovely week as the weather was great for mid Oct and therefore managed to get to the beach every day. The prope”
Modern, clean and well appointed.
The TV remote batteries were empty and had to take from air con. There were no instructions on how to use any of the electrical items including the TV and specifically the Firestick & as result we weren’t able to utilise the TV. Also no information left on immediate location, local supermarkets, beaches, restaurants, bus services etc. We were fortunate that we were meeting up with friends who knew the area but for anyone that doesn’t then potential to waste valuable time trying to locate things.
“Superb”
“Lovely apartment for small family or couples.”
Location was brilliant, the beach is literally at the end of the road. Lovely modern apartment with everything close by, pool and pool area located very close. Although a couple of negatives I would definitely come here again, it is a fabulous property on a great development. We had a great time staying here.
The apartment lacked some basic cleaning equipment and supplies. Some of the plates and cutlery were not cleaned properly, this may have been from the previous occupants but was not checked. Had to buy basics like washing up liquid and sponge, dishwasher tabs etc The sink in the bathroom was loose and moved when using.
“Beautiful clean apartment”
Beautifully clean and as new apartment with 2 bathrooms and comfortable beds
House rules were very strict and quite threatening. Stating fines for everything even leaving anything in the freezer and not cleaning up to their expectations. But not providing the bare minimum items like cleaning cloths or washing up liquid or capsules for the coffee machine. Also need a car to get to amenities
Apartment Playa Elisa Bay · Cartagena
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