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Verified reviews from real guests who have already stayed here.
Positive remarks about the great location.
Nora was specifically praised for her friendly service.
Generally positive experience with some major complaints.
No specific comments, assigned standard quality for this hotel tier.
Given the location and space, it offers decent value despite cleanliness concerns.
Amenities were mentioned but had issues such as dirty cookware.
“Superb”
Perfect location.
Had little difficulties opening the downstairs door.
“Pleasant”
“Exceptional”
“Good”
“Superb”
“great location and with a few upgrades could be a fantastic one”
had a fantastic location for the old town area. good sized apartment with ample space for the 4 of us. liked they had uk plug adaptors and the tv system was set up to receive tv channel ( which was lucky as we fell I’ll a number of days) nice touch leaving dove soap in both bathrooms. great instructions on how to get there and pre arrange for someone to let us in. also fact if there would not have been someone coming on in our departure we could have left our luggage, was not to be but the thought was there
The place is rather tired and the place a bit worn, the small table needs replacing as damaged and the dining chairs certainly all need tightening up as felt wobbly all the time sat on them.Bathroom is tired and dirty needs a total re grouting and re sealing as the sealant ( especially in the on suit is black and mouldy, not a good luck. Also needs an attachment for the shower heads in both as try washing your hair and holding it at the same time, impossible. Also the basket for holding toiletries soap etc put one back, you can see where it has been but needs putting back as having stuff on the base is a pain. The air conditioning needs a total clean out as when on for a while dripping water it bought out the dirt and dust with it causing black sludge on the laminate floor, no wonder it has expanded and buckled. No holiday maker wants to get a bucket and mop cleaning that up like we had to, really off putting. No door stops, I wondered at first why there were holes in the plaster wall then I realised it was where the door handle has hit the wall , both the hallway and main bedroom. A doorstop Costs €3 max a lot cheaper than re plastering and repainting ( just a suggestion). Please get better towels ( matching if possible) they were like cardboard and as thin as the cheapest ones available again let’s the place down I leave the worst until last the mattresses in every room. They are the most uncomfortable ones we have ever slept on ( or tried to) It’s one thing not worth skimping on , you could have got some quite inexpensive Emma mattresses and they would be perfect these things have long past their sell date ( if they ever deserved one that is) please get some mattress protectors and better bedding, will be worth it.
Apolo · Benidorm
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