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Verified reviews from real guests who have already stayed here.
Guests appreciated the proximity to the beach and town of Alcala, but mentioned issues such as noise from neighbors in ventilation shafts.
No specific mentions of food and beverage in the reviews provided.
Negative experiences with cleanliness, service, and amenities contributed to an overall poor guest satisfaction.
Several guests complained about the lack of cleanliness, mentioning dirty corners and filthy dishes and utensils.
Reviews highlighted maintenance issues like lack of hot water, ant infestation, and outdated facilities like no washing machine or dishwasher.
Guests had negative experiences with the owner and administrator, mentioning rude communication, lack of responsiveness, and unpleasant attitude.
“I recommend avoiding these apartments.”
I liked the town of Alcala. Close to the beach
1. Well, for 4 out of 6 days I had no hot water, and during the first two days it was barely warm. The owner communicated very rudely through the Booking platform and didn’t believe there was a problem. He tried to explain that the boiler runs on solar energy and that I’m not always supposed to have hot water. Eventually, I stopped communicating with him because he was so unpleasant. The water was not working regardless of sunlight, and I was staying alone, so I couldn’t have overused it. He sent an administrator to fix it, but the administrator said it couldn’t be repaired because the system is old and needs to be replaced. On the last night, the administrator offered me another apartment, but I didn’t take the risk again considering his attitude towards guests and his understanding of cleanliness and comfort. 2. Upon arrival, I had to spray the kitchen for ants. Thankfully, some poison had been left behind. 3. The apartment lacked cleanliness. Maybe it had some partial renovation at some point, but all the corners were dirty, and the dishes and utensils were filthy. I didn’t feel like touching anything in the kitchen or any other part of the apartment. 4. There was no washing machine or dishwasher. 5. The windows of both bedrooms face ventilation shafts — which means that just two meters away you can see and hear the neighbors through their windows. 6. The owner was really unpleasant. It took me a lot of time and effort to convince him and ask him to believe there was a problem. As I understand, even the administrator explained it to him – the same one who had to enter the apartment twice when I wasn’t home to check and try to restart the system.
“Exceptional”
“! TOP ! light and spacious place few meters from water. Very central and still very calm street”
supportive host. location. freshly modernized property. good kitchen. good internet. good street parking. lots of beautiful spots to visit on foot
sound isolation. but that was expected
“Very good”
“I rate our stay 10/10. Apartment was clean, everything looked like new. Location was perfect - only few minutes from”
Apartment was clean, everything looked like new. Location is perfect - only few minutes from beach.
I didn’t like anything about the property.
Appartement calme à 200 m de la mer avec ascenseur · Alcalá
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