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Verified reviews from real guests who have already stayed here.
Standard service quality for a hotel of this rating, but concerns about guest handling were noted.
No specific mention, assumed standard quality for this hotel tier.
No specific mention, assumed standard quality for this hotel tier.
No specific mention, assumed standard quality for this hotel tier.
No specific mention, assumed standard quality for this hotel tier.
Mixed sentiments overall; appreciated tranquility but significant concerns exist.
“Superb”
Cozy room and lots of little things for rest. It is very useful when you travel light! All kinds of slippers, beach towels, bedspread. Children's toys etc. In the kitchen everything is also great, everything is there and even a bar with spices. and it was also easy to park the car, even if we returned late. This is a big plus!
when you unfold the sofa in the living room, there is little space to sit comfortably at the table (the table is large - this is convenient). We had to move the sofa to another wall to fit. But these are all small things
“Bad”
Good location
There was no electricity on the first day, and the host claimed he did not know anything. Apartment is on 7th floor, with no elevator working. It was not known when and if electricity was coming back. Host then denied that electricity was out and claimed that there was a post. I talked to a person renovating the next apartment over, and a renter in the building, and both confirmed that there was no warning. If there was a warning, why did host not communicate this to me? I would not book again
“Expert driver needed”
The apartment is clean and has everything needed appliances-wise. The host provides towels, hand soap and 2 rolls of toilet paper for the bathroom. There is a hair drier and two extra blankets. The view of the ocean is very beautiful.
The apartment is located at the feet of a steep hill【 (literally on the ocean), and there is only 1 minimarket. That's it. The restaurant was closed so to eat you have to buy everything before making your way down. Please consider buying water and coffee also before . This was not clear to us when booking. The road is also very steep, no illumination. Needs to be done by car and expert driver. This is nothing to do with the apartment, but I feel like it needs to be more clear how you are definitely isolated. No cellphone reception also.
“Exceptional”
“Very good”
Clean flat, and has almost everything you need. Beautiful view from the window. Near a nice beach. For the money - good.
No wifi, and uncomfortable beds. There are no cafes or restaurants nearby, only one small shop. It would be not easy without a car.
“Disappointing”
The view is amazing and right outside the building there is a big black Sandy beach.
The furniture is old, the two beds weren't anywhere near good to sleep in. The sofa in the living room is all ripped and very dirty, stained. The bed in the bedroom has an old mattress that keeps everyone awake as it makes sounds every inch you move. The kitchen furniture is old, dirty, sticky. The pans are used as well. Good number of plates.the freezer smells, the washing machine is very old, rusty and it damages your clothes. You can hear the sound of the waves even if the windows are shut. No place in the living room closet as it is full of old unnecessary things. The only closet available is in the bedroom, but we didn't used it.its in a bad shape. We had to ask the owner for a inflatable mattress to avoid using the dirty and ripped bed in the living room..he gaved us the mattress after 2nights of sleeping on the living room bed..and after we kept on asking him for a day or so to help us at least with an inflatable mattress.
Apto en Mesa del Mar · Santa Cruz de Tenerife
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