Apto Moderno Tranquilo Viña

We were 3 people and there were only 2 sets of towels, the sofa bed was not made when we arrived, the hand soap was missing. But most of all, on departure day, the cleaning lady arrived at Noon and when I asked her kindly to give us 10 minutes more to pack our staff, she refused and answered very badly and unpolite with a "No way" and started to walk around and clean the house, with us still inside and literally wearing underwear. She didn't even wait while we were getting dressed. We had to dress with her inside the apartment. On top of it, she started to throw the food we had on the table, in the rubbish bin, without asking, and started to yell at us, to show us she was upset. Worse person in the world and the worse service ever. I have worked in hospitality for 20 years and never saw anything like that. Terrible.

Although parking was listed on the site and that was the reason why this particular accommodation was chosen, it turned out that it wasn't there and we even had to find the parking address ourselves. The lock on the front door was broken and we stood in the rain talking to the manager who didn't even know how to manage the right house. Thanks to the residents of the house, we finally got in after 2 hours. This door had been broken for a long time and no one informed us. I can't imagine what would have happened if we had arrived late at night.

We were locked out of the apartment for 2 hours when we arrived since the fancy electronic keypad had dead batteries. The host's representative from smartrent didn't believe me for quite a while despite sending video proof that the lock was not functioning. Hopefully this was a one off fluke. The listing says there is parking but there isn't. They give a recommendation for a private lot that is close by but it's not parking at the apartment. The apartment is on a pedestrian only Street. What they should say is there is pay parking available in Cadiz.

It will be good to have a coffee maker for family group.