Arabica Suites - Lujosa Vivienda con Suites Chimeneas en Granada - Centro

The toilets and showers and not very private if you’re sharing with someone other than your partner as the bedroom, kitchen and bathroom are open plan.

It doesn't have nice pillows. 

Duvets were a little thin for the time of year, but fires in each bedroom meant we stayed warm. There are a lot of stairs!

There was no hot water in 2 of the 3 apartments. When I reported it, the host told me to "open the forniture and see if the hot water is on." The forniture was in the stairwell and over our heads, with no stool to use. This communication is all through the WhatsApp app. After numerous other text communications, he stated that it was not his fault but rather Central's and that there was nothing he could do. This went on for 2 days. Finally, the host came and bled the system, and it worked. We checked out the following day. The gas fireplaces worked, but the gas hot water did not. Hum? Additionally, the refrigerator was not on, and there were no instructions on how to turn it on. And the wifi did not work in the top two apartments. I told the host when he came to bleed the system that we wanted our money back, and he said, ' Fine, I've got insurance anyway.' The top apartment bed was located about seven flights up, with an unfinished area that was particularly hazardous at night, making it difficult to walk down the two flights to reach the bathroom. There was a low ledge in the unfinished portion where I hit my head during the night. The photos did not accurately portray the apartments. I sent Booking an email with the complaint and request for credit to my account but did not hear anything back.