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Verified reviews from real guests who have already stayed here.
Many reviews highlighted the prime location of the hotel.
The staff, particularly Francisco, received high praise for their helpfulness.
Overall satisfaction was high, despite some issues mentioned.
General positive comments about the cleanliness, although some mentioned minor issues.
Breakfast received positive remarks, although further details were not discussed.
Adequate amenities mentioned, some suggested areas for improvement.
“I had a great 6 days stay in the hotel, daily cleaning and the staff are reacheable and nice.”
I had a great 6 days stay in the hotel, daily cleaning and the staff are reacheable and nice.
“Recommend to seek other options when visiting Cuenca.”
The hotel is located in the center and not in the old town which means there are a lot of restaurants, cafes, bars and shops near by and you don’t have to go up and down the hill to get to them. Also the hotel looks quite new and modern and the shower had a good water pressure.
The breakfast was very poor, with no eggs or vegetables, with bread that doesn’t taste fresh and bad machine coffee. The bed mattress was too soft and uncomfortable and the pillows too hard. Plus, there was a constant chemical smell in the lobby which we found to be unpleasant.
“Location great for exploring Cuenca. We did not have the breakfast. The price was low. Basic room, but the shower was great, hot water pot in the room . No in-room safe was the only downside. Front desk gentleman was nice though quiet, and answered whatever questions we had. All in all a good experience. · Cons: In room safe would have been nice.”
Location great for exploring Cuenca. We did not have the breakfast. The price was low. Basic room, but the shower was great, hot water pot in the room . No in-room safe was the only downside. Front desk gentleman was nice though quiet, and answered whatever questions we had. All in all a good experience.
In room safe would have been nice.
“Fantastic value for money”
The hotel was spotlessly clean. The room was a decent size and equipped with a kettle, coffee and toothbrushes. For the low price charged, the room was excellent.
“Clean and friendly staff. Location was good · Cons: Coffee machine at breakfast was temperamental”
Clean and friendly staff. Location was good
Coffee machine at breakfast was temperamental
“Has a great day there - Teresa and Francisco provided fantastic customer service.”
The hotel staff, specifically Teresa and Francisco were exceptional in terms of helping to make arrangements for tours and taxis.
Arevalos Hotel · Cuenca
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