Artes Exclusive en Madrid

Jose

spainhotels · 28 Jul 2025 · ES

1.5/5

“Good location . Wouldn’t return as unable to sleep in beds”

The best

Location great

To be improved

Not maintained well . Not very clean . All beds in the apartment were as hard as a rock impossible to sleep

Feedback from a real guest

Jacqui

spainhotels · 21 Jul 2025 · IE

0.5/5

“Disappointing”

To be improved

If air con is important to you, dont book here. NONE in any of the 3 bedrooms, and just a weak one in the corner of the living room, so useless at night when needed. The heat was intense inside the apartment block. Terrible inside the apartment, chipped furniture & floors, patched up walls, water damaged kitchen ceilings, filthy stained walls throughout, I could go on- it made our skin crawl. Do yourself a favour, book ANYWHERE else. We were so disappointed when we arrived, we checked out as soon as we could & didnt even spend the night. Complaint with booking.com in progress & videos of how bad it was have been sent.

Feedback from a real guest

Gabriel

spainhotels · 16 Jul 2025 · GB

4.0/5

“Spacious, stylish and in a brilliant location!”

The best

The apartment was well styled and comfortable to be in. The decor was tasteful but I would say that they could potentially use a smaller dinner table or remove the coffee table to allow better movement through the living room to the other rooms. All the rooms were very big and had lots storage in them for putting away luggage/clothes. The staff at the MIT House office were very nice and helpful. The apartment we stayed in was right next to a popular metro stop in an up and coming area of Madrid. The restaurants, shops and people were amazing.

To be improved

We had a small issue with the internet (due to ongoing construction in the area) which affected the internet enabled locks. MITHouse were incredibly responaive and within a few hours were able to have a key to us to allow us to continue enjoying our holiday!!

Feedback from a real guest

Yury

spainhotels · 05 Jul 2025 · ZA

4.5/5

“Superb”

Feedback from a real guest

Joanna

spainhotels · 16 Jun 2025 · GI

5.0/5

“Exceptional”

The best

location clean

Feedback from a real guest

Robin

spainhotels · 12 May 2025 · CA

3.5/5

“Wonderful location and very comfortable for our family and friends.”

The best

Location was excellent with lots of cafes, groceries and restaurants nearby

To be improved

The living room furniture was too large and made it difficult to move around. The dining table is much too large, so was the coffee table. A few laundry pods could have been provided as well as shampoo

Feedback from a real guest