Atico a 5 minutos del centro con terraza

Collin

spainhotels · 16 Oct 2024 · AU

4.0/5

“Would be exceptional if a couple of things are addressed”

The best

The apartment is on the top (4th floor). There is a large square in front of the complex with plenty of free parking. There is a lift. The apartment has an amazing balcony with a table and chairs which is drenched in sun in the afternoon. It has working shutters to ensure privacy at night (and to keep the hot sun off). There is also a large glass window behind the sofa which gives views on to the mountains. The balcony can be accessed by glass doors from the main room and the kitchen and the general use of space in the apartment is really pleasing as is the comfy sofa. There is a combi washer/dryer and the kitchen is great. It had most things we needed but no medium saucepan (there are many frying pans).

To be improved

There were pods for the coffee machine but it leaked so we couldn’t use it. There is no kettle. Our main issue was the erratic supply of hot water to the shower. We only had hot water for a minute and then it turned cold and this cycle repeated. The host was friendly but we found communication difficult as she was often slow to respond which caused us stress, particularly on the day we arrived when wshe didn’t answer the phone or our several messages to find out the code. Then we had to wait almost 10 minutes in the hot sun for her to remotely unlock the front door despite 3 more messages. We have communicated these issues directly to the host & have encouraged her to be more proactive and responsive. She has apologized and we hope that things will go more smoothly for her and future guests.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

9.3/10 · 5 opinions

Amabilidad del personal

Ubicación excepcional

General summary

9.3

out of 10

Location 9.79

La verdad es que está súper bien ubicado con unas vistas realmente especiales.

Service 9.75

La chica ha sido muy amable al recibirnos.

Overall Experience 9.55

Se respira paz.

Cleanliness 9.28

Standard quality for this hotel tier.

Amenities 9.27

Aparcamiento frente al lugar y con sitios verdes que a mí familia y a mí nos encantan.

Room Quality 9.24

Atico a 5 minutos del centro con terraza