Atico Carmen CALLAO

Annamaria

spainhotels · 06 Jul 2025 · US

0.5/5

“Horrible and a bold LIE. Booking should be ashamed to have this property on your website”

The best

There was nothing to like. It was a catfish lie. Everything was either broken or not accessible. The manager is a liar and wouldn’t talk to us on the phone. Only through text. We

To be improved

We called the property owned multiple times before and during our very short lived stay. He told us to book another place and he would 100% reimburse us for our entire stay. We have it on text. That was also a lie and now booking is not making this happen. We are seeking legal matters upon arrival to the USA

Feedback from a real guest

Eve-piia

spainhotels · 15 Jun 2025 · EE

4.0/5

“Very good”

Feedback from a real guest

Johan

spainhotels · 05 May 2025 · NL

4.0/5

“Very good”

The best

Perfect location in the centre of Madrid, very well equipped apartment.

To be improved

The elevator had some problems, first day quickly fixed by the host. Unfortunately the next days the elevator worked sometimes, sometimes not. Without these problems I would score this a 10.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

5.7/10 · 3 opinions

General summary

5.7

out of 10

Location 9.35

Standard quality for this hotel tier.

Food and Beverage 9.34

Amenities 9.33

Service 4.82

The manager is a liar and wouldn’t talk to us on the phone.

Value for Money 4.30

The manager falsely promised reimbursement for a stay.

Cleanliness 2.85

Everything was either broken or not accessible.