Ático en Céntrico edificio cerca de la Gran Vía - Madrid

Even before arriving to the room, we already had a bad time. We sent the deposit before 3pm trough revolut, which confirmed the money had already been sent to the owner. But for some reason they didn’t want to give us the check in details so we could enter home. We understand if they haven’t received the money they should doubt and be aware of people’s bad intentions.. But for 2h we were trying to call. No calls were answered. For 2h we were outside waiting for a response… he didn’t want to meet us there to see the confirmation, he didn’t want any transaction receipts/ proofs that the money had already arrived which was just awkward and led us staying in the sun with no help at all. We were also afraid this could be a scam and that we would have no place to stay somewhere we don’t know. There was no regard or worry for us guests, no initiative to help us besides just waiting for the money to get in is account. Even with receipts. His advise after 2h was for us to dislocate to one baggage locker and pay another deposit, and he said he would return us the other deposit if it entered his account. With no other solution there we went ready to pay another deposit because we didn’t want to stay in the streets. And for our suprise we get there and everything is ok, luckily we didn’t have to pay another deposit but just this inconvenient almost ruined our entire day. And croissants in the kitchen for guests were outdated. mattress was not very clean. Location on the other end was perfect, just to many stairs and no lift to get to the 4th floor

No lift

As we were having a long trip, we had big suitecases or luggage. So, as it was on the 4th floor without an elevator or a lift, it was really exhausting to move everything. So we don’t recommend it unless you’re traveling with small bags. Another thing was the deposit you needed to send to the property, in case you have exchange currencies, then you lost money doing those transactions and the host make the rules happen, so better you do the transaction or no help will be given.

The only draw back was the fact it's on the 4th floor and there is no lift, so there is a lot of stairs to get in/out, which is not fun when you've been out all day/night, or even if you need to just go out to the shop