Atico en el corazón de Santa Cruz/ Cozy Penthouse

Agustin

spainhotels · 04 Feb 2025 · GB

4.5/5

“Superb”

The best

How clean it was, the terrace and the location

To be improved

Not to much to mention

Feedback from a real guest

Andrej

spainhotels · 18 Jan 2025 · SK

1.5/5

“Great location and we could check in sooner(leave our luggage there). But it does not resemble the pictures at all! It w”

The best

The location absolutely fantastic.

To be improved

Dirty, worn out place.

Feedback from a real guest

Holly

spainhotels · 18 Nov 2024 · GB

4.0/5

“Nice and central apartment (but host organisation could be better)”

The best

Nice apartment with plenty of space and very central! It has a lovely terrace area and there is pretty much everything you’d need in the apartment.

To be improved

We were not told we had to give specific check-in time and so were waiting for the person to come to give us the key for a while… Also, we wanted late check-out which they say is available for €20 extra (seems a lot for a few hours) so we agreed it with the person who gave us the keys but they still came and knocked on saying we needed to agree it with a different person via booking.com. Not very organised. Shower seemed to leak and the toilet flush didn’t work every time.

Feedback from a real guest

Chavdar

spainhotels · 13 Jun 2024 · ES

5.0/5

“Exceptional”

Feedback from a real guest

Sophie

spainhotels · 08 Oct 2022 · DE

4.0/5

“Very good”

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

5.8/10 · 13 opinions

Good location

Friendly cleaner

General summary

5.8

out of 10

Location 9.42

The apartment is well-located in the city center.

Service 8.38

The friendly cleaner provided help, but overall service from the owner was lacking as they were unreachable.

Food and Beverage 6.41

Not mentioned in reviews, hence rated based on standard quality for this hotel tier.

Overall Experience 6.18

Overall experience marred by service and cleanliness issues despite the good location.

Room Quality 4.87

The apartment showed signs of neglect, with broken furniture and a dirty sofa bed.

Value for Money 4.36

Given the state of the apartment and issues faced, the value for money is poor.