Ático San Agustín - Panoramic View | Hotel en Sanlúcar de Barrameda

ANABELLA

spainhotels · 03 Jul 2025 · GB

2.5/5

“The lack of air conditioning was disappointing. Nice host and great location.”

The best

Pablo, the host, was really nice, but unfortunately, upon arrival, I was told the air conditioning was broken. I had specifically booked a place with AC due to the high temperatures in Jerez. Pablo is friendly, and the location is excellent. The terrace needs some TLC, but it’s really nice

To be improved

The air conditioning was broken, and I was told this had Just happened. However, I saw other reviews mentioning the same issue before and after my stay, which suggests it’s been going on for a while. Despite that, they still list “air conditioning” as an available facility on their booking page, which is quite misleading. I was offered a bed in the living room, as apparently there was more air flowing in the evenings. However, the bed provided was not comfortable at all, and I didn’t sleep there, it wasn’t what I paid for. I must say I didn’t sleep well any of the nights during my stay. Had I known there was no functioning air conditioning, I wouldn’t have booked this place. There were also ants in the flat, as soon as you leave any food out of the fridge, they appear everywhere. That said, I ate out every day, and from what I saw, the kitchen is very poorly equipped. While the stairs are quite steep (which might be an issue for some), that wasn’t a problem for me. What stood out more is that the place needs some TLC. It feels more like an old flat being rented out as-is than the average standard I’m used to when booking an apartment. Ah, check-in is at 5pm.. The biggest issue by far was the aircon. There had been a leak on the roof, and you could see that some smoke had come out of the connection. It didn’t feel safe and really affected the comfort of my stay.

Feedback from a real guest

Rumen

spainhotels · 09 Apr 2025 · BG

4.5/5

“Superb”

The best

In absolute downtown Fantastic roof terrace just for personal use, helpful host!

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

6.8/10 · 15 opinions

Great location

Helpful service

General summary

6.8

out of 10

Service 8.30

Guests highlighted quick communication with the host and recommendations provided, indicating a high level of service.

Location 8.30

Multiple reviews praised the excellent location, close to attractions and parking availability.

Value for Money 7.40

Parking prices and overall cost-value were seen positively in relation to location.

Amenities 6.60

Basic amenities were available, but there were complaints aboutneeded updates and maintenance.

Food and Beverage 6.60

No specific feedback provided.

Overall Experience 6.60

Overall guest experience was mixed due to several mentioned issues but was balanced by location and service.

Ático San Agustín - Panoramic View