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Verified reviews from real guests who have already stayed here.
Guests appreciated the friendly and helpful nature of the host, particularly Ana, who provided guidance and support.
The location was frequently praised as excellent and very central, making it one of the standout features of the stay.
No specific feedback was given on food and beverage, hence rated at standard quality for this hotel tier.
Despite some drawbacks, the overall experience was positively highlighted due to location and service.
Amenities were generally sufficient, though some items like furniture were noted as needing improvement.
Guests felt the experience was good given the location and space, but the mattress issue brought some value perception down.
“Aztivo-Terraza Imperial was great. The apt was perfectly located, and staff was very helpful with planning, greetings, and overall communication. The terrace had a great view, and we'd go back. If you're driving, parking is a bit of a walk and a little pricey but safe. · Cons: Thanks, Ana, for everything. We enjoyed Toledo and the place. Thanks for all your explanations and dealing with us who are not good with our spanish.”
Aztivo-Terraza Imperial was great. The apt was perfectly located, and staff was very helpful with planning, greetings, and overall communication. The terrace had a great view, and we'd go back. If you're driving, parking is a bit of a walk and a little pricey but safe.
Thanks, Ana, for everything. We enjoyed Toledo and the place. Thanks for all your explanations and dealing with us who are not good with our spanish.
“Exceptional”
Location, location, location. Less than 5 minute walk to the chapel for 8am mass. Beautiful Palm Sunday mass at the Cathedral. Central to everything. Cute terrace! Ana is a great host. Thanks for a great stay!
“The location was fantastic, the apartment felt like a family home which we liked, and the terrace was a great bonus.”
The location was excellent, and there was plenty of space to spread out in the apartment, including the wonderful terrace.
Some house keeping issues: the lock on the main front door was very difficult to open for all of us. There needs to be additional lighting in the kitchen, one gloomy light when trying to cook was inadequate and the light/fan over the stove wasn’t working. The towels need replacing. There was also a delay in us getting access to the apartment although when Ana did arrive, she was very apologetic and delightful.
“Very good”
Well located to visit Toledo. Lovely terrace!
Parking was very difficult.
“Great view, ample space, quiet, in prime location. Would stay here again.”
The Old City location was great. The view from this penthouse apartment was the selling point. Noise from the street below was minimal given the solid construction of these buildings and the elevation (5th or 6th floor). The apartment is spacious with its large 2 bedrooms and 2 bathrooms, much larger than any hotel room you will find in the area. Only two of us (my wife and I) stayed here, but 4 adults (and probably a few children) could stay without feeling cramped, as each bedroom has an ensuite bathroom and there is a large common living/dining room, with separate kitchen. The laundry machine in the kitchen was a bonus. The space, location, view, and the privacy of an apartment (versus a hotel room) makes this place a winner. Would absolutely stay here again.
The only negative that we identified was the type of mattress used in the larger bedroom (we did not test the second bedroom). We sleep on a firm memory foam mattress at home. This mattress seemed like a large feather-stuffed pillow. It was not supportive and created a hammock-like effect as the night went on. This is the first time in my life that a mattress has caused lower back pain (for me), and neck/shoulder pain for my wife. That said, the pillows were great.
“Lovely reasonably priced apartment in Toledo for 2 couples .”
Great views of the city from balcony & bedrooms. Good central location.
Key box would be better than meeting someone - kept ringing too much when we were making our way with luggage from the car park up the escalators.
Atico-Terraza Imperial · Toledo
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