Atlantic House Cotillo

Kassiani

spainhotels · 29 Dec 2023 · GB

2.5/5

“Could have been paradise”

The best

The location, views and sound of the roaring waves are absolutely amazing. The flat is very spacious with all mod cons. Great restaurants just steps away. Ample street parking. Access from street level is via only 4 steps (great for anyone with mild mobility issues).

To be improved

Unfortunately, in our case, our holiday was marred by a cockroach infestation 😩 and smelly drains in the middle bedroom ensuite bathroom. There were other smaller issues too (maintenance-linked) but these two greatly impacted on our ability to enjoy our holiday (a) because for a lot of the time we couldn’t use the kitchen for all the cockroaches and the same applied to one of three bedrooms and bathrooms for the nauseating smell and (b) because we spent such a long time on holiday talking to booking.com on phone, texting agents, texting maintenance, coordinating/hosting house visits for a fumigation, then the replacement of the rusty, cockroach-infested dishwasher… It was endless… We were on our last day offered by the owner a 15% discount as compensation. Although small compared to the problems experienced we accepted. I don’t normally write damaging reviews, this place would have been an absolute paradise, but I am not sure they realised just how impacted our holiday was by issues that maintenance should have picked up and dealt with before our arrival and neither did they provide any assurance that they will deal with these and stay on top of them for the benefit of their guests in future. Congratulations to booking.com for all their assistance — and thanks to the agents too for always trying to mediate.

Feedback from a real guest

Simon

spainhotels · 08 Oct 2023 · GB

4.5/5

“Lovely holiday apartment”

The best

Lovely spacious property that was immaculately clean and contained everything you need for a pleasant holiday. Lovely clean swimming pool with comfortable loungers. Great views from the covered balcony and a variety of dining options a few minutes away.

To be improved

Short walk along the road to access the pool but was no problem to us.

Feedback from a real guest

Joanna

spainhotels · 21 Jul 2023 · IE

4.5/5

“Superb”

Feedback from a real guest

Wendy

spainhotels · 11 Jun 2023 · IE

5.0/5

“Relaxing & very enjoyable”

The best

Location fantastic, right on the beach, beautiful spacious apartment, will stay again

Feedback from a real guest

Hilary

spainhotels · 23 May 2023 · GB

4.5/5

“Lovely few relaxing days in an apartment that has everything you need !”

The best

Stunning location for the apartment, such a lovely view out over the beach each day. Great swimming pool, wasn't too busy when we were there. Apartment has everything you need for a family holiday.

To be improved

Nothing not to like.

Feedback from a real guest

Cynthia

spainhotels · 29 Mar 2023 · GB

3.5/5

“A good property in a lovely location”

The best

it’s in a great location, very close to a lovely quiet beach and close to amenities. the view across the pool reaches to the beach, stunning.

To be improved

To access the pool area you need to go outside into the street. There is no guidance how to get there either you need to figure it out yourself. Equally they ask you to empty bins ect but there is no guidance where the bin store is. suggest a little booklet would be useful.

Feedback from a real guest