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Verified reviews from real guests who have already stayed here.
The location was described as beautiful and tranquil, making the stay more enjoyable.
The staff was consistently praised for their friendliness and professionalism.
The cleanliness received positive remarks, highlighting the overall tidiness of the hotel.
Amenities were highlighted positively, but access to the spa could be improved.
Overall experience was overwhelmingly positive with minor issues not overshadowing the stay.
Rooms were well-appointed and comfortable, contributing to a good night's sleep.
“Superb”
All
“We enjoyed staying for the most part but work is needed on guests' requirements for food/drinks.”
The location and rooms were great, and the staff were very nice and friendly.
The breakfast eggs and other cooked food were very overcooked and were never replaced. As well, the staff were pretty slow in clearing plates and cleaning tables ready for more guests. However, the potato fritatta was delicious! The fact that the hotel restaurant is not open on Sunday/Monday nights was really inconvenient in a small town. They were very accommodating in sorting out a cheese and meat platter for us the first night as they had initially booked us in for dinner. As well, there is no bar/coffee facility. It was suggested that we could order drinks over the phone if we required them and sit wherever we wanted but it was really hard to find a staff member to get service.
“Superb”
“Fantastic hotel with historical flair”
Historical hotel restaurated with great effort
Understaffed and lack of training; esp in restaurant
“Amazing palace in the Ribeira Sacra. A must stay!”
Great location if visiting the Ribeira Sacra. Wonderful palace and amazing staff.
N/A
“Exceptional”
Áurea Palacio de Sober by Eurostars Hotel Company · Sober
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