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Verified reviews from real guests who have already stayed here.
The hotel is well-located in a quiet area, close to amenities.
Standard quality for this hotel tier, although there were issues with responsiveness at night.
Facilities are generally good but could use updates and better maintenance.
The stay had positives but also notable drawbacks impacting overall satisfaction.
Good value for the price, considering the location and basic offerings.
Limited snack options, primarily meals; this can be improved.
“Room size and view · Cons: Old fashion hotel. Old bathroom”
Room size and view
Old fashion hotel. Old bathroom
“Don’t bother”
Well we have stayed here many times over the last 10+ years it was bearable but nothing special this time they tried to debit my card before we arrived and my bank declined it as their security was not accepted. I did email them and booking.com but no one replied so I cancelled as was lucky enough t find a much superior hotel very neat !!!!
Their payment system is not secure and was refused by my bank
“Disappointing Experience – Not Worth 4 Stars”
On the second day, the receptionist was kind enough to arrange a room change for us
Our stay started off terribly. The first night felt like something out of a horror movie. We were given a room on the basement level (-1), with a view of a fence and cars constantly passing right by our window. Every time someone used the toilet in the room above and flushed, it sounded like our room was flooding — and this went on for most of the night. The beds were extremely uncomfortable, with broken springs that made it feel like sleeping on the floor would have been a better option. The walls were so thin that we could hear everything from the neighboring rooms. I asked the reception to change our room, especially since we had booked a standard room that was supposed to have a pool view — which it clearly didn’t. They told us we’d have to pay extra for a different room. I agreed to pay, but they said a change was only possible for the second night due to full occupancy. To their credit, they moved us to one of their best rooms the next night, free of charge. That room was much better, but the awful experience of the first night left a lasting impression. This hotel does not deserve its 4-star rating. Breakfast was very basic and not up to 4-star standards. The furniture in the rooms is outdated — something I’ve noticed in most hotels under the Senator brand. I travel frequently for work, and this is the first time I’ve felt compelled not to recommend a hotel. If you have other options, I strongly suggest choosing one of those instead.
“Everything was perfect as always”
Everything was perfect as always
“The whole hotel- rooms are really nice and clean · Cons: We arrived at the hotel really late and when I went to check-in the receptionist who was on shift was busy working on her computer. She asked me to wait which I agreed but after 10 minutes I had to ask her to check in as we were really tired coming from a long road trip. I would have appreciated that she is spontaneously proceeding with the check in.”
The whole hotel- rooms are really nice and clean
We arrived at the hotel really late and when I went to check-in the receptionist who was on shift was busy working on her computer. She asked me to wait which I agreed but after 10 minutes I had to ask her to check in as we were really tired coming from a long road trip. I would have appreciated that she is spontaneously proceeding with the check in.
“Nice and near bar and restaurants. · Cons: Pool not open in June it was baking hot. All you can eat and drink evening, food ok. But tried to stop us drinking before we were finished eating.”
Nice and near bar and restaurants.
Pool not open in June it was baking hot. All you can eat and drink evening, food ok. But tried to stop us drinking before we were finished eating.
AZZ Guadacorte Campo de Gibraltar · Los Barrios
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