Bacana 9-4

I had difficulty in finding the office to collect the keys. I was given an address but if they had said the NAME of the office which was in big letters on the building it would’ve been much easier. I walked up the street and rang for more instructions - the man I spoke to got frustrated and hung up !!!! There was a raggy unkempt blind - which we had to fix ourselves / there was a light fitting hanging out of the ceiling above the bunk bed. Although I reported these no one came from maintenance to fix them.

Nothing really

Not enough a/c only in one of the bedrooms . Not enough bedding . Not enough towels . And the key situation collecting it was a bit of a mission

A/C doesn't cover the full flat based on its location.

Furniture was broken which had been reported by previous renters but not addressed. I reported it immediately and was told to supply photographs which I did immediately. The staff of Benidormbooking.com ignored me and did not replace or remove the broken furniture.