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Verified reviews from real guests who have already stayed here.
Location is excellent and convenient.
Staff were friendly and helpful, but service quality needs improvement due to issues.
Standard quality for this hotel tier.
Amenities available, though there were some issues with room access.
Overall experience marred by cleanliness and air conditioning issues.
Value justified but cleanliness and comfort standards need improvement.
“Exceptional”
Amazing hotel and large apartments with spacious terrace , beautiful tropical garden with pools. Spa, saunas, gym, indour pool. Very pleasant and helpful lady at the reception, overall impression is excellent.
Only a fixed shower in the apartmens.
“Heel fijn gehad”
The view, clean and large appartment
Size of the double bed, way too small
“Will go again because we like the Hotel and Estepona but disappointed with tge accommodation this time around”
The apartment is located within the Kempinski Hotel Estepona. The Hotel is of a high standard and the staff and Pool areas are very good. We have stayed many times. The apartments are privately owned and then rented back through the hotel. At the time of booking you are not told which apartment you will be allocated. Some are very good. This one, 2507, is tired and in need of a refresh and updating. It’s not 4 star, (others in the block are).
Apartment felt tired and dated
“Exceptional”
“Will definitely NOT go back to any other Kempinski affiliated property as information provided was m”
The Bahia apartment was advertised as being associated with Kempinski property with use of all the facilities. However, for any issue that we met, Kempinski did not help. Example, for the price you are paying for a 4-5 star property, you don't expect to carry with you your own tea bags/coffee. Yet, this was the answer we got from Kempinski when we complained that none was provided in the room. No amenities are provided in the room as well despite what is described on Booking.com. We had to purchase everything!!
“Superb”
Bahía Beach Apartments Estepona · Estepona
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