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Verified reviews from real guests who have already stayed here.
Staff received high praise for their responsiveness and helpfulness.
Breakfast highly rated; some issues noted with service.
Rooms described as spacious and comfortable.
Generally positive mentions; some guests noted distance to amenities.
Facilities like pools and bars appreciated, but missing children's areas.
Generally positive, but a major issue with customer service was highlighted.
“Fine, wouldn’t return.”
Breakfast was too expensive
Food at the pool bar was horrendous! A chef openly taking frozen pizza out of plastic wrapping to over cook and charge €16 for. Shocking for 5 star hotel. Cocktail bar never opened
“Amazing breakfast. Aquagymn”
Amazing breakfast. Aquagymn
“Would return as great location for visiting Isla Magica.”
The location to Isla Magica - perfect, within walking distance. Hotel check-in staff very helpful. Breakfast - great selection.
There is no outside space to dry anything. The onsite restaurants, particularly Arrozante, poor service and food.
“It was comfortable, and the pool area was very pleasant but the amenities were very limited and the food was also limite”
Pool area was clean and well laid out, a good size and pleasant that there was one for families and one in a different area for adults. Presented well and pleasant. The bar area was clean and tidy.
Dated. Rooms were of a good size, but quite dated and the second bed was very uncomfortable, people are still paying for a second bed it should be as comfortable as any other bed. No storage to keep cold drinks.
“The lobby is beautiful, breakfast area also. Amazing swimming pools and spacious rooms. Definitely would go back, it was a really pleasant stay. · Cons: Despite interactions days before arrival the two rooms were not configured as requested. Problem solved in 30 minutes, however after a day of travel I would have liked not to further wait before using the rooms. 33cl of complimentary water only on day 1.”
The lobby is beautiful, breakfast area also. Amazing swimming pools and spacious rooms. Definitely would go back, it was a really pleasant stay.
Despite interactions days before arrival the two rooms were not configured as requested. Problem solved in 30 minutes, however after a day of travel I would have liked not to further wait before using the rooms. 33cl of complimentary water only on day 1.
“Ok”
Barceló Sevilla Renacimiento · Seville
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