B&B HOTEL Alicante

Location was not bad, but the room was terribly dirty, everything was dirty: the bed, the curtains, the bathroom had a bad smell and outside also smelled of sewage.

Location good as we needed parking and an early start to ALC airport. So we missed breakfast Perhaps we take it next time.

Nothing

The stuff who were working there .Reception area.Location

The positives about the hotel was the free drinks at the lobby, decent location to the city and the fact that they allowed me to check out early. The rooms are extremely small and there is no place to hang clothes. There was a horrible lady working in the kitchen/lobby who shouted at me when I tried to get some orange juice from a closed cupboard. She shouted at me and then abruptly closed the door without explaining why I couldn't get the juice. It left me feeling quite upset and embarrassed. I was glad to leave this hotel and move to a bigger and more comfortable place.

I’m writing this review to say thank-you to the fantastic receptionist , Pedro Sampere, My son and his girlfriend stayed at the B&B hotel overnight before their flight to the U.K. and she left her phone with important stuff on it in the hotel. I speak Spanish, so phoned the hotel to check and see if it could be returned. It was there and Pedro couldn’t have been more helpful. There were problems with the courier service I arranged to pick up the phone, so in all I had to phone the hotel 4 or 5 times, and email them. I think I also spoke to two other receptionists, Carlos and a young woman, both very polite and reassuring, but it was Pedro who packed and labelled the phone, with all the complicated documents needed for customs. He also sent me a photo to show it was done properly. We are so grateful for his patience, helpfulness and efficiency. Muchas gracias, Pedro! My son did say the hotel was comfortable, and he had a very good pizza in the restaurant!