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Verified reviews from real guests who have already stayed here.
Positive mentions about the staff friendliness and helpfulness.
Convenient location for visiting Burgos, despite parking issues.
Breakfast received positive remarks but not all review details included.
Overall experience is positive with notable service, despite some areas of concern.
Rooms generally comfortable, but some complaints regarding size and maintenance.
Some reviews mention issues with cleanliness and outdated facilities.
“Fair, but not a four-stars hotel”
“Worst hotel I’ve ever stayed in”
Breakfast was good
Needs updating very tired Had to ask constantly for loo roll, towels, filing up of soap dispensers Flooding in lobby so bucket with water around it all the time: safety hazard Air con broken in our room: flooding and damp . Another guest told me they had been staying in our room and had complained and were moved. They still put us in there even though they knew it was damp and leaking !! Language skills of hotel staff poor. Very little English spoken.
“Average At best”
Very basic staff were overly polite maybe a language issue
Photos in advertisements nothing like what we got
“Awful will never stay again”
Nothing it was an awful hotel that was extremely overpriced. It was not more than 2 stars
Location,beds,decoration,breakfast, cleanliness, facilities
“Exceptionally helpful receptionists · Cons: Wall paper looked grubby”
Exceptionally helpful receptionists
Wall paper looked grubby
“Room was comfy · Cons: Not a four star hotel. Dated. All walls were scuffed, flooring starting to lift. In Breakfast room area was seated beside very dirty area. Parking underground extremely badly maintained.”
Room was comfy
Not a four star hotel. Dated. All walls were scuffed, flooring starting to lift. In Breakfast room area was seated beside very dirty area. Parking underground extremely badly maintained.
B&B HOTEL Burgos · Burgos
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