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Verified reviews from real guests who have already stayed here.
Staff were consistently praised for their friendliness and helpfulness.
Conveniently located near Madrid, with easy parking options.
Amenities like free coffee and juice were well received.
Rooms are described as comfortable and modern, but some issues mentioned.
Good value for the price paid, though some limitations noted in storage.
Overall a positive experience, with some minor issues.
“Your services are amazing!!Anna and Maria to mention ensured my stay was exceptional.”
A variety was provided for breakfast which was sufficient enough
Try to provide a variety of meals for those not willing to step out for dinner
“Made to feel uncomfortable.”
Easy access from motorway. Peaceful. Clean. My dogs were accepted, thats the biggest Plus for me.
When we went to the coffee machine, we were looking for forks as we had a microwave meal with us. The woman in charge of the area shouted at us very abruptly! These are for Breakfast only ! That embarrassed us and her tone was awful! I also heard her shout at another lady and her daughter who was looking for a cup or glass ! They were also embarrassed ! We have been staying at the B &B in Arganda del Rey for Years and it’s all done up now and lovely, the Staff there are Extremely helpful and nice to us. They were full this time so we went to the new one in Tres Cantos ! The receptionist on the desk was very busy as coaches had arrived but, when we were in bed, someone opened our door! Then the reception clerk called us and said We were in the wrong room! I told her the number on the card 423 and She told me we should be in 422! She again asked me what number was On The Card ,I said 423 again. She said oh Sorry, and that was it. We were not happy at all. Our key opened the door and we were in the correct numbered room as per the card! I was So upset !
“Clean and peacefully located hotel with excellent staff standards.”
Excellent location for overnighter bypassing, or accessing Madrid.
Bathroom door set to stay open and couldn’t be closed.
“Nice accomodation with some points for improvement.”
Eco cleaning - I dont need cleaning room every day Nice lobby Very nice personnel
Fridge was not working,even if it was on the room. Toilet brush was missing Flushing from other rooms was audidible to my room
“Not what we expected, won't return”
Reception team were friendly
Location convenient to motorway but in a development area which resembled an industrial estate. The "hot" food at breakfast was cold and fresh fruit only arrived as we were leaving the buffet. The web pictures don't give an accurate reflection of exterior or interior. Room had a sticker stating it had been cleaned but there was dust on the floor and a hair in the shower tray. It was also very basic. Glad our stay was only 1 night
“Our stay was okay. This is an up and coming area so I think once everything is up and running, it will be nice. But for”
The location was not very good. We didn’t have a car and nothing was within walking distance so we had to uber everywhere.
B&B HOTEL Madrid Tres Cantos · Tres Cantos
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