Beachfront Apt with Open Terrace in Las Canteras

All good.

We never met the host. The checking in arrangements were not that easy. Another resident let us into the block so that we could dump our cases, we then waited for 1 hr in a local bar for someone to come and let us in. They did contact us on time, BUT it was not a very flexible arrangement. It took us 2 days of cold showers to find that the water heater was unplugged, hence no hot water ! You have a slight leak from the cold feed pipe to the immersion heater, which drips onto the floor behind the washing machine. The flat was clean, but you have some horrible, black sticky stuff around the door onto the balcony, which has got onto the floor, then your feet, then inside the apartment, this wants sorting out. It would be helpful to have some instructions in English, on how to adjust the temperature of the fridge, as our Milk froze, as did our Melon, and Papaya, which were all spoilt ! Also a small dustpan would enable us to brush up the sand which collects on the balcony, and then gets carried back into the apartment.

The handover of the keys wasn’t satisfactory as the lady did not communicate in English. There was only one set of keys. Opening the door had a knack to it which wasn’t demonstrated on arrival and having got locked out, had to WhatsApp for advice. There were 2 cracked wine glasses that were reported on arrival but not replaced in 3 weeks. Despite paying 90€ cleaning fee the indoor tiled floor was dirty which we had to mop ourselves. The terrace floor was very dirty and the drain on terrace was blocked which we had to unblock. The sun bed was also broken and rusty. The main entrance and corridors of the complex are very dark and dated. The internal steps from the main entrance door are very steep and people with mobility issues would find it difficult.

the door key is abit tricky to use.

Nothing.