Beautiful 2-Bed Apartment next to Gibraltar

Marie

spainhotels · 12 Jun 2025 · CA

0.5/5

“Do not book this property”

The best

The booking.com site I booked the property on stated city views the view was a building. It also advertised that it is walking distance to Gibraltar. It’s a 15 plus minute drive. My biggest beef is I did not notice the 100 eu damage deposit or I wouldn’t have booked it. After arranging a time to pick up key and the owner no showing we arranged a second time. When we finally connected at 9:30 pm was informed I could pay cash for the damage deposit but they would not reimburse it the next day on my 8 am departure because it was too early. I could pay by credit card but they didn’t know how to refund it. We agreed on a bank transfer. I gave my info and still have not received it. I would never book this unit because the host did not show up to let us in when a time was agreed upon and the damage deposit is a scam. I’ll change review if I ever receive it. The worst experience I’ve had with booking.com . I’ve lodged a complaint and hope it can be resolved

To be improved

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What our guests say

Verified reviews from real guests who have already stayed here.

1.0/10 · 1 opinions

None mentioned

General summary

1.0

out of 10

Cleanliness 5.00

Mixed reviews regarding the cleanliness of the property.

Food and Beverage 5.00

No specific mentions of food and beverage services in the review.

Amenities 4.00

No specific mentions of amenities, but overall negative sentiment towards the property.

Room Quality 4.00

Guests reported issues with key aspects of the room quality, including damage deposit process and unmet expectations.

Value for Money 4.00

Perceived lack of value due to the damage deposit issue and unmet expectations.

Location 3.50

Misleading information about city views and proximity to landmarks, leading to dissatisfaction.

Beautiful 2-Bed Apartment next to Gibraltar