Beautiful Flat NEXT the BEACH

We arrived to find the property in an absoultely disgusting state. Full rubbish bags left everywhere. Dirty washing up in the sink. Food on the counter and in the fridge and freezer. Dirty towels on the floor. Bathroom and kitchen filthy, stove not wiped down, hairs in the shower. Bed not made, toilet not cleaned. Absolute squalor. It took the owner almost an hour to respond to me trying to get in touch (which was almost two hours after we were supposed to have checked in). He told me (without any apology) that a cleaning team would come, but never confirmed that they had been or responded to my subsequent messages until after 9:30pm that evening, by which time we had booked a hotel for the first night as we had no idea how long we would be waiting or if the cleaning would happen at all. His response? "We are a professional company that manages more than 100 apartments and we have incredible ratings" and "I understand your discomfort about the arrival time [???] but I would appreciate it if you understand that it was due to a problem, but that does not give you the power to judge our way of working when cleaning and preparing an apartment." Erm... yes it very much does!!! When I contacted booking.com to complain about this and to try to get a partial refund for the costs incurred booking a separate hotel, the owner also lied to the customer service team about what had happened. All I can say is, I would advise any potential bookers to steer clear not only of this apartment but any of the other 100 apartments managed by the same company.

I would have liked it to be more warm in the flat, the conditioning air was functioning but it didn't raise the temperature enough. There were some cold days with strong wind. Good that the blanket was warm and cosy!

In the bedroom area there is a green emergency light that shines right over the bed at night. That light really disturbs the rest.