Bed&BCN Mas Apartments

The building had no elevator. I had to contact the host several times to get access to the code to access both the building and the apartment. They had a wifi router, but the password available wasn't correct. The apartment only has an AC in the living room, contrary to what the pictures demonstrated. Anyways, a lot could be ameliorated but, for the price, it is fair.

Most of the amenities listed are missing. Air conditioning didn't work at all and when we tried to contact the property they barely responded after a lot of time and were rude. They didn't even bother to fix it even after the 6 days that we were there. The rooms and beds also were dirty. The pictures are misleading, the apartment isn't nowhere near as good as in the pictures. It was probably the worst accommodation I've stayed so far, and I've traveled a lot.

Don’t risk your vacation on this. Their digital key device was simply not getting a connection and there was no other way in. (Screenshots attached). Property manager was completely unresponsive, even booking.com was unable to reach them. We were 6 people with heavy luggage crammed into one tiny staircase. We had to book a new place to stay on the same day. We lost about 6 hours of our time in Barcelona- valuable vacation time we can’t get back. The property responded the next day saying they’ll issue a full refund- it’s been several days since we’ve left Spain and no sign of it yet. When inquired about it, the property gave no reply. We are apparently not the first people this has happened to. Should’ve listened to the other reviews.

Do not waste your money. Some of our group had to re booked alternative accommodation due to extremely poor apartment. Group of 6 all arriving separately. No key code had been provided. Unable to gain entry. Called number no answer. Emailed & messaged on booking.com. No response. After a hour, cleaner came from inside the building. Managed to explain via translation app & she gave us the key code to allow access. Key code wasnt ever provided via the link. Others arring later on that night couldn't gain entry. Condition of apartment was poor but very clean. Kitchen poorly equipped. Only 4 cups. No bottle opener/Cork screw minor issues. 1 bathroom flooded when showering due to the curtain being too short. Air con in the main living area only. Sleeping was impossible. All bedrooms were like sweat boxes, windows did not lock. Noise from neighbouring apartments at night was horrendous & no Internet. Cleaner advised on arrival Internet was broken and technician was coming. Tried to contact company again regarding this numerous times. Received 1 rude response with the incorrect login details, tried again to contact company over the whole weeks stay daily with no further responses from them.