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Verified reviews from real guests who have already stayed here.
Guests appreciated the pool, gardens, and adequate kitchen facilities.
Mixed feelings; some reports of unhelpful staff but overall acceptable service.
Positive feedback about the location being quiet and well-situated.
No specific feedback; assumed to be standard for this hotel tier.
Mixed reviews with highlights on location and amenities, but serious issues affect overall satisfaction.
Several mentions of cleanliness issues, including cockroaches and dirty sheets.
“Superb”
My Son went with his girlfriend and they said it was quiet (March visit) but perfect location for what they wanted, apartment was clean and the staff friendly they enjoyed the pool and the nearby shops and beaches and are already planning a return visit.
“Overall the pool was cold but useable. You couldn’t lock the house up and the privacy was minimal.”
I liked the layout of the pool area.
When we arrived the big apartment front door didn’t have a handle and couldn’t be locked. The shower leaked and we had to use all of our towels to dry it (I had seen this on another review so clearly wasn’t fixed) The lock box for the key was missing and the key was just set above the light and we were not informed about it. The smaller apartment toilet didn’t work and when told to the host/ maintenance we were just told it was broke. There was no curtains so the overall privacy was minimal that much that the girls had to stay in the bigger apartment with us. The host never acknowledged the complaints about the door handle/ broken toilet/ shower leaking/ the need for clean towels. And then hit us with a reply saying the house was messy when it was genuinely just clothes from us living there for 4 days and wet towels drying up the floor.
“We had a lovely stay & holiday!”
Location and surrounding
All good!
“Superb”
“Relaxing, quiet all we wanted from our holiday”
The staff were super friendly and nothing too much trouble, we had a couple of problems initially but everything was sorted quickly and efficiently nothing was too much trouble
The bed could have benefitted from a topper mattress but that would be our only complaint and we have had much worse !
“Superb”
BeExclusive apartamentos · Adeje
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