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Verified reviews from real guests who have already stayed here.
The location was highlighted as excellent, close to the beach and amenities.
General assistance and support would be standard for this hotel tier.
Value is acceptable given the location but hampered by missing amenities.
An overall good experience, affected by minor issues but notable positives.
Not specifically mentioned; assumed standard quality for this hotel tier.
Overall, the room was cozy but reported issues with equipment and light fixtures.
“Exceptional”
Everything about the apartment
Everything was excellent
“Didn’t stay at property”
I didn’t stay at the property Communication from the host was Bad Plus instructions to where property actually was and how to get in to the property came over two hours to late I had to stay elsewhere
Couldn’t find the property
“Poor”
After I made the reservation and payed I got a message that I also have to pay a 100 euro deposit and it will be payed back several weeks after. This is very bad not writing it in the ad. What if I did not have 100 euros for paying deposit I would loose the room and the money I payed for the room.
“Exceptional”
“The check-in was terrible. They gave me a different address. The deposit was not returned for two weeks after check-out.”
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The check-in was terrible. They gave me a different address. The deposit was not returned for two weeks after check-out. He communicated with us poorly. After involving the Booking platform in the dispute, he returned the deposit.
BENALMADENA SUNSHINE Apto · Benalmádena
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