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Verified reviews from real guests who have already stayed here.
The staff were friendly and helpful; excellent service noted across multiple reviews.
Highly positive reviews overall with a strong desire to return.
Well located for a peaceful holiday, good access to the beach and amenities.
Ample facilities available, including a large pool and entertainment.
Comfortable rooms, but some cleanliness issues noted.
Generally perceived as good value for the quality of service and amenities.
“Excellent stay”
Breakfast was the best ever .it was really well laid down and beautiful The cereal were brands which made it even nicer
“Impeccable”
The property was neat I was excited my room got upgraded
The distance between Palma and the property
“Excellent stay, definitely recommend but the sunbed situation needs r he sorted!”
Lovely hotel, food was fantastic and the staff and hotel were off a high standard.
Not enough Sunbeds for everyone and the doors to the pool are locked until 07:50 which caused people to be pushing to get to the beds. Most beds were then reserved but no one was on them!
“Lovely and relaxing”
We really love this hotel and it was our second stay here. The food and drink are excellent, the rooms modern and clean and the staff very friendly. It's being constantly cleaned and is easy to reach via public transport from the airport (the A32 bus stop is about a 10 min walk away)
Not that there is anything they can do about it but getting up to get a sunbed in the mornings is never ideal!
“Nice stay with some very helpful staff especially the reception staff cristina and Juan, on arrival.”
Not too overcrowded, decor, cleanliness.
One of the male waiters/ servers (Alberto) was extremely rude. From the moment we sat down for dinner, he requested our room card to establish if we were in fact in the room we stated we were in. A colleague of his told him it was not necessary. He collected our plates mid meals while we having a conversation without asking if it was okay to do so. He used the cutlery to clear the plate and proceeded to return throw the cutlery on the table,for us to reuse. This was unhygienic and incredibly rude. I asked him to remove the cutleries and return some clean ones. He appeared upset and refused to serve our table for the rest of our meal.
“Beautiful full-service bargain close to beach”
Big open spaces never felt crowded. Very well staffed and organized: how to get pool towels, rent bikes, etc. Big bar with games felt cool & casual . Parking free on street (busy street but I found a spot 2 nights). Easy walk to a great beach. Great Last Minute Deal on Booking
BG Rei del Mediterrani · Playa de Muro
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