Bilbao City Center by abba Suites

A great choice if you want both calm and connection to the city since it sits in a quieter pocket of the city, away from the constant flow of Casco Viejo and the Guggenheim, while everything (including the train and funicular) is still within an easy walk or quick tram ride. The front desk team is warm, welcoming, and genuinely helpful. Our room was spotless, surprisingly spacious, and a comfortable place to unwind after a long day.

The location was excellent and close to everything that we wanted to see in Bilbao. Our suite was perfectly laid out and spotlessly clean - all amenities were there for us. The staff were very friendly and helpful. There was quietness in the area so we had restful and comfortable nights. All fantastic.

It’s the second time we stayed here and we couldn’t be happier, the place is so perfect. The staff is super friendly and they gave us both a very early check-in as well as a late check-out for no additional payment. We had a spacious apartment which is well equipped with a bedroom, living room with kitchenette and laundry machine, bathroom with a tub and dressing area. The windows close well, so you don’t hear the street noise. The bed is large and super comfy and there are additional blankets if you feel cold. Wifi works well and there’s a desk for working. There‘s a kettle, a Nespresso machine, toaster, ironing board, safe, two TVs and the kitchen is well enough equipped to cook a full meal without issues. An Eroski supermarket is 3 mins walking away next to the funicular, the Guggenheim is 10 mins away and there are lots of restaurants and shops in walking distance of 10-20 mins but also a really nice restaurant directly around the corner, Zubizuri jatetxea, and two bars across the street. It’s a true home away from home. Two friends of mine came to stay here for a night and also loved it. We will definitely come back!

Great location, immaculately clean, lovely friendly and helpful staff.

I accompanied John W and partner to your hotel in Bilbao, he happened to share your rude response when he left feedback regarding his stay. We also stayed in the Abba Suites for those nights and were not impressed with the receptionist . Your rude response misses the point. It was the Receptionist who chose to do nothing to investigate the source of the noise. I'm sure had she gone to establish the source of the noise the neighbour would realise that their actions were impacting many others who were staying in your hotel at the time and perhaps move along to finish the job a bit quicker. the neighbour seemd to be using very large equipmnet to clean a patio. How inconsiderate of them and how rude of you as GM. I will certainly make sure any in my network who might visit Bilbao do not stay at your hotel.

The staff at this hotel were indifferent and quite lazy. One was offered nothing and had to ask for everything. There was a massive amount of noise from someone using a high pressure hose alongside the hotel and the receptionist wouldn't do anything to establish what was going on. Her response was that she was a lawyer and knew that people could do what they wanted in their own personal space. Honestly I can accept that she may have studied some law subjects yet if she really was a lawyer would would she be working in a small hotel as areceptionist. What ticked me off is that she was unprepared to take any action to establish what was going on and how long this may be for. I would not recommend