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Verified reviews from real guests who have already stayed here.
Exceptional support from staff, they went above and beyond to assist with baggage.
Very good location, close to the city center with easy transport access.
Amenities were good, with easy access to nearby cafes and supermarkets.
Standard quality for this hotel tier, considered good value overall.
Standard quality for this hotel tier.
A very pleasant stay with minor issues.
“Great apartment in an excellent part of Bilbao - recommended”
We really enjoyed our stay at City Hall V! It was comfortable and spacious enough, everywhere was walking distance, there were cafes and a supermarket (plus the Artxanda funicular) right on the doorstep, and although no aircon in the apartment, we found the windows and blinds were fine for creating airflow and keeping the sun out during the day. On top of that, the support from Aston Rentals staff was exceptional - my bag didn't make it onto my flight but the Aston team went above and beyond in directing the baggage handling firm and later the courier to me and the apartment (though I'm still baffled as to why they weren't calling me instead!). Definitely recommended.
Only a very minor point but the sofa in the living room has seen better days.
“Good”
“A wonderful stay in the Basque Country.”
It was a very successful choice. A great place in every way. The apartments are in an ideal location - everything can be reached on foot. The area is mountainous, but there is an elevator right next to the house down to the street and to the metro. Funicular de Artxanda now is closed, but you can take the E5 bus up the hill, which also leaves from the street at the bottom. The apartments are neat, everything is ergonomic. We stayed here for a week and felt like we were coming home.
“Really enjoyed our week in Bilbao while Aste Nagusia celebrations were in full swing. So much to see and do here and apa”
Good walking distance to city sights. Right next to funicular and close to Hop on Hop off bus. Outside lift taking you down to plaza with good little supermarket. Very good security in building. A quiet neighbourhood. Spacious apartment with good facilities.
Bed a bit hard.
“Lovely space.”
Fantastic Location, good communication with owner, minor issues resolved quickly. Clean comfy apartment well equipped every thing for a comfortable stay.
On arrival front door opening link didn't work. Difficult to get access.
“Exceptional”
The location was great! Next to the metro and close to the tram.
Bilbao City Hall V by Aston Rentals · Bilbao
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