Billy's Las Rocas Apt Playa de Mogan with pool access

Not clear in the description that the pool is a 10-15 minute walk from the apartment.

It wasn’t a problem for us but there’s a steep hill which would be a struggle for anyone with walking difficulty.

The property is advertised with access to a spa and gym facilities payable locally. This was NOT available. This was the reasons for choosing this accommodation. The advertising is incorrect and needs to be changed to say subject to availability and when available where it is. The office informed us it is usually available in the llevo hotel but was not for our stay as it was full with their own customers. They did not check whilst I was there they just told me it wasnt available. I went to the office to show them the wording on booking.com as they asked me to go to the office to show them the information and said really not showing any empathy and quite dismissive it was incorrect. Poor communcation and customer service skills.