Blue Ark, villa vue mer avec piscine, idéale en famille face à Gibraltar

There was an ant infestation when we arrived with ants all over the kitchen including inside cupboards. You expect this sometimes in such climates but there was no spray or powder in the house, we had to purchase bug spray to combat the problem by which time the ants were everywhere. The key for entry to the pool didn't work as the lock presumably had been changed, we were only staying for 4 nights/5 days and it was the 3rd day when we got a replacement key which was disappointing as one of the main reasons we booked this location was for the pool facility which we only then used once. We also had to search for the key for the roof terrace, these things should be labelled and in convenient locations. Email contact with the owners was very good but there is a board in the property to contact someone to deal with issues who doesn't speak English. Fair enough we are in Spain, but the message on the board is written in English! We contacted this person about the pool key and had problems communicating as we left a voice mail they didn't understand which delayed things. It should be stated to send texts to this person that can be translated instead of just the number to phone. The washing machine was poor and took a very long time to complete a wash cycle.

We got lost finding the villa, which was probably my mistake ! Dont take the manilva turn off! If you put in Saint Pierres vacances into the satnav the directions work well from there!

The property says that it is beachfront. This can be a little misleading. It has sea views and is not beachfront. It is really quite hilly which was ok for us but not for my parents. The house is over 4 floors so lots of stairs. Again ok for us but not my parents as mum has recently had two new hips. Due to a water shortage in the Malaga area the pool was out of use so the whole pool area was closed so we couldn’t even use the sunbeds by the pool which then left us with two sunbeds at the house between 5 of us. We chose the house due to it having a pool for our son and we would have preferred to have been told about this before we left home. It was very disappointing for him.

The address was wrong 😑 took too lotto find it . When we eventually lo so it we were greeted with a warm welcome . Within a few minutes of being in the property we noticed that there were ants the whole length of the kitchen and we told the lady who greeted us . She went and got ant killer and started to shake it on the floor but as I said they were ev . We had to stop her putting it down as my granddaughter is only 3 and you cau stop a toddler sitting on the floor or touching things on thy flu . We had to hoover the floor every AM and we were easy thu floor 3 times a day when we used the sink dishwasher or cud boards they would be crawling on us and were also crawling over and on the dining room table my granddaughter was sitting on thy sofa and they were crawling on her . Also on day 2 the water was topped up or chai in the pool and we couldn’t use it as it was far too cold . We weren’t the Ono ones the pool was empty of pry for our last 2 days and consu we were there for 4 days it was a disappointment also on booking.com it says private pool and not communal pool