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Verified reviews from real guests who have already stayed here.
Room service was not available, and there were multiple issues reported with maintenance and amenities.
Guests appreciated the central location, but the room setup and facilities were not well-received.
No specific feedback on food and beverage services mentioned in the reviews.
Negative feedback on cleanliness, room quality, and amenities led to an overall poor experience for guests.
Amenities like the shower setup and washing machine were reported to be in poor condition, affecting guest experience.
Mixed reviews on cleanliness, with complaints of mold and dampness in rooms.
“Not suggested, eventually just for 1/days.”
The position was ok and the appartment was pretty big.
The washbasin was extremely small and was impossible to wash your face/hands. It was located just in front the bed. Shower with no air-circulation in the middle of the room, with some mold on the top. Room service not present.
“Can't recommend”
Wine as a welcome gift was a lovely surprise. Bed was comfortable but the linen was very smelly. Nice view. Shower in the middle of the room makes an exciting impression but there was no ventilation so the whole room was constantly wet and dump.
I am not sure if I would recommend this place, but definitely I would not recommend our room. Maybe we just got the worst room in the whole building or maybe this is the standard. I don't know. The worst thing was a smell of the room, linen and towels. There was a lot of dump everywhere and black mold on the walls. Even thought we kept windows open as frequently as possible, every morning windows were steamy and wet. Most probably because of the shower in the middle of the room with no mechanic ventilation. The room was also quite cold and there was no AC to make it warmer and drier. There was also no proper bathroom, but a separate toilet just next to the bed with really creaking door. There was no chance to use the toilet not waking up a person who was still sleeping. Plus a tiny tiny sink to wash hands on the other side of the room. When we arrived the door to the shower was broken. The huge glass has one of the hinges dislocated and the whole door could fall on us anytime. This was repaired on the next day. We also reported that there was no light in 'the bathroom area' but this was never done. Also when we arrived there was no toilet paper. When we reported this they said this is not possible as they left 2 rolls. Finally when I send a pictures showing that there is really no paper we got two rolls for 9 nights! The next day we just bought a pack by ourselves. The washing machine is always a great facility, but this one was so black with mold inside that we needed to clean it very properly before we use it. And even though, after washing our cloths smelled really badly. I believe this is quite old build with really poor/no ventilation what is causing most of the problems here but also the idea of bathroom arrangement is very unfortunate.
“Avoid unless property is properly maintained”
Swimming pool area
Every morning we woke up to windows dripping with condensation. Our clothes felt damp all the time. We appreciate this is due to the climate but we could see the damp on the walls. Perhaps a dehumidifier would help? Cutlery and crockery were minimal- 2 of everything meant we were constantly washing up The shower door had dropped which meant you needed to use force to open and close it. The screeching noise was not welcome. The shower head wasn’t attached properly The position of the bed head by the sharp corners of the wardrobe was potentially dangerous We left early and lost money
“Very good”
“Perfect getaway spot”
Exactly as described. Small but perfect for our needs.
Nothing.
“It was very pleasant.”
The location was wonderful, it really gave us the vibe of an exotic and cozy place in one.
Sometimes it was a bit cold inside, but usually it was pleasant in contrast from the hot weather.
Blue Oasis · Tacoronte
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