BlueBay Lanzarote

We have just returned from BlueBay after 2 weeks for the Easter holidays and already want to return! We went as a family of 4 which included a 3 & 6 year old and we all had the most amazing time. The hotel itself is lovely and always spotless, floors are always being cleaned and cups being collected around the poolside. The restaurant was always immaculate, the staff in there were very friendly and efficient and we never had to wait for a table. The food was always warm and tasty and none of us ever struggled to eat, including our 2 children who have milk allergies. It was very good for the standard child’s eating habits with chips, nuggets, pizzas, burgers and hotdogs every lunch and dinner too. This is the first holiday they have ever been on where they could eat with us. They have signs are out indicating which allergens are in which food which made it a lot easier. They have never eaten so much for all 3 meals and snacks! We made full use of the unlimited drinks and ice cream we had every single day too. Our room was much better than we were expecting. It was always cleaned well daily and was a nice spacious living area. We had no cockroaches or ants during our stay either! The pool was freezing, as we expected from previous reviews, but we still went in every day and the children still had lots of fun, we used the big pool rather than the baby pool though. The entertainment staff are all very kind and friendly and always have a smile on their faces, they were always busy doing different games or activities for the kids club or sports programme. Plus their song and dance they do daily was the holiday highlight! The main lifeguard there is really efficient, he is constantly walking around and checking the pool and offering any help. He was also considerate helping picking cups up whilst still watching the pool etc. we used the laundrette too which was handy and easy to use. The location is very convenient too, it’s close to several beaches, the main ones varying between a 10 - 25 minute east walk from the hotel. The supermarkets are also very close by, one is right by the hotel at the bottom of the dirt track then several more further down along with lots of other shops too. We would also really recommend Texas Rancho as a day out, it was the most phenomenal day! We will definitely be returning to BlueBay in the future and miss it already!

We stayed for a week on an all-inclusive basis, and I can honestly say the food was the best we’ve ever experienced on an all-inclusive holiday. The staff should be extremely proud of themselves—they work incredibly hard, non-stop, all day. During our stay, my son, who is always running around, accidentally ran into a sign near the canteen area. Before I even had time to react, a member of staff was there with ice for his head and eye. They also checked on him later that evening and again the next morning to make sure he had slept well after the bump. That level of care really stood out to us. I’ve seen a few negative reviews mentioning that the pool area is messy or that bins are not emptied, but that was not our experience at all. If anything, I was surprised by how many guests didn’t clean up after themselves, despite there being plenty of bins available, including ones specifically for cups.

My daughter and I came for 4 days and really enjoyed our stay! Our room was big had a double balcony bedroom and a sitting room/kitchen , we went all inclusive the food was great loads of choice , the staff were great worked really hard

Rooms definitely need some work and an upgrade. All furniture is very tired no mirrors in bedrooms mould on walls which was fixed asap. Location is good few bars near hotel but about a 15 minute walk to the main square. Staff were fantastic and always cleaning pool was great. Food good for an all inclusive. Entertainment every night. Value was pretty good.

Just returned from our second lovely stay at Bluebay! Whilst the rooms are a bit tired and could do with a bit of TLC, the staff are all so friendly and welcoming and the hotel is kept clean and tidy. Beds are comfy and the shower is really powerful. We never struggled for something to eat as there were always enough options available, even for kid or people that only eat beige foods! The animation team were really good and our 5 year old son loved the mini disco and the shows each night. There is a great play park within about 6 mins walk from the hotel and a larger, nicer beach area if you walk about 15 mins along the beach front Don’t book this expecting a 5* experience but for a 3* value for money and family friendly friendly environment in the sun, I would definitely recommend!

We are still currently here with a couple of days left. We was worried coming due to the reviews regarding cleanliness and issues with staffing. But we feel what we paid for a 10 night break over Easter has been fine. We arrived at 2pm to be told check in was at 3pm, we went to the snack bar for food but saw other people being given their room card keys. We got in our room and a bed on the leg was broken and there was plaster falling off the ceiling. This was reported to reception and maintenance came within the hour. Food was fine, my boy is autistic so to have chicken nuggets, chips, hot dogs etc meant he could eat fine. Food was warm also no need to warm anything up. Yes the variety wasn’t great but is it ever at all inclusive? Help yourself to soft drink and beer round the pool I like, never a que unless you want a cocktail, spirit etc. We found the animation team very friendly towards our little boy and he loved the mini disco. Couple of issues we had. 1- on check in your given a piece of paper which says not to reserve sun beds, the first week people stuck to this, the second week not so much and people left sun beds all day to go out and nothing happened. 2- the biggest worry. My little one on accident dropped a glass and it smashed cutting his toe. This was 9am. I went and asked reception for a plaster and some wipes, his response was, the first aider is the life guard who starts at 10. He did find me a plaster but wasn’t very helpful. But surely someone else is a first aider on site when the lifeguard isn’t around? Also the way he spoke was almost like he wasn’t bother, he didn’t ask what had happened just didn’t seem to be interested. So if you have an accident etc it’s to be hopes it’s when the lifeguard is around because what happens if not? All in all been a good family holiday, I wouldn’t come back to the hotel but it’s been a fine break.