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Verified reviews from real guests who have already stayed here.
Staff were described as very friendly and attentive.
The hotel's location was suitable, particularly for enjoying the pool.
While there are many negatives, some guests enjoyed their stay, particularly due to service and location.
Amenities such as the pool and gardens are appreciated but the gym and spa need improvements.
Rooms are described as old, with uncomfortable beds.
Multiple reviews mentioned poor cleanliness, with dirty towels and unclean rooms.
“Per general is ok but I believe you can do better.”
The staff was ok but in my opinion the hotel need urgently to be repaired.
Looks old.
“Comfortable and relaxing for the most part.”
The room was well equipped and comfortable. It had all that I needed and I really loved the view of the mountain on one side and the sea on the other.
Nothing much, but I wish I had booked on another week where there were no teenagers making noise most evenings.
“Good value in Tenerife”
Great relaxing time. Liked the restaurant and bar terrace. Pretty chill with big cozy public spaces
Far away from everything, they have a shuttle bus to town but not working in weekend and just few trips/day. Not good entertainment, pool closed quite early and spa not often open
“Cons: Cekea rooster walks by the pool⁵”
Cekea rooster walks by the pool⁵
“I liked the room and the facilities. · Cons: The food was in very few options, the room terrace was not covered and, when it rained, it got filled with water. There is no carpet on the floors. We have had some loud neighbours. The terrace door was not locking properly.”
I liked the room and the facilities.
The food was in very few options, the room terrace was not covered and, when it rained, it got filled with water. There is no carpet on the floors. We have had some loud neighbours. The terrace door was not locking properly.
“It was very nice for us”
Breakfast and dinner is amazing. Thanks
BLUESEA Costa Jardin & Spa · Puerto de la Cruz
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