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Verified reviews from real guests who have already stayed here.
Positive sentiment regarding the location being central and convenient.
Some additional costs were noted, impacting perception of value for money.
Mixed feedback on service; issues with response to problems but some mention of standard service quality.
No feedback on food and beverage specifically, rated standard for hotel tier.
Overall mixed experience, with significant concerns but some positive aspects.
Internet issues reported and other amenities not functioning correctly.
“What a place”
The check-in process was smooth and well-organized. Communication with the host upon arrival was great—they provided clear, simple instructions to collect the key, which was stored about 1.5–2 km from the apartment. We had to pick it up ourselves because our flight was delayed and we arrived late, but the process was easy to follow and went smoothly. The apartment was in a good location just a few steps from La Sagrada Família. It had a nice interior design with good overall storage space. One detail we appreciated was that the kitchen and bathroom supplies came in clean, sealed packages—things like a new dish sponge, dish soap, cleaning cloths, as well as shampoo, body lotion, and a small soap bar in the bathroom. In a previous apartment, we had found a dish sponge with a moldy stench, so this was a reassuring and hygienic touch. There was also access to Netflix (though we didn’t use it), which could be a nice bonus for longer stays. A small blanket for the living room would have made the space feel cozier, especially in the evenings. A helpful tip for future guests: the apartment is located in the attic on the 7th floor, but each floor in the building uses the same door numbers (1, 2, and 3). We accidentally tried to open someone else’s door at first—something we’d never experienced before—so be sure you’re on the right floor before matching the door number.
There was stagnant, smelly water left in the washing machine for days, and unfortunately, I placed my clothes inside before realizing. The host didn’t resolve the issue, so I had to pay extra to use a laundromat. The coffee machine was unusable. It had coffee grinds in the water reservoir, and although we attempted to clean it and brew one pot of coffee, it just didn’t work. The host could have at least provided filters for the American-style machine—or better yet, included a simple moka pot. Some salt, sugar, and oil would have been a bonus. The bathroom was a major concern: it was completely covered in black mold. At first, we thought the tiles just looked that way, but we quickly realized that nearly every tile and grout line was affected. It made the space feel very unhygienic. The sink was already very small and was made worse by a shelf placed directly above it, making it uncomfortable to use. The couch was one of the most off-putting elements. It had visible stains and felt filthy. There was even a rip in the upholstery that had been hidden under a decorative pillow—those same pillows smelled unfresh, like they hadn’t been washed in years. This really took away from the comfort of the space. And although the apartment had air conditioning, the space still felt hot and humid. Even when it was chilly outside, stepping out onto the tiny balcony felt like walking into a sauna—clearly showing a lack of airflow and proper ventilation inside the entire building. Overall, the apartment has potential, but it feels like the host is more focused on income rather than guest experience. There’s a clear lack of attention to cleanliness, comfort, and detail. If you can find something similarly priced that’s better maintained it’s probably worth considering another option. For us it was just a last minute thing.
“Good”
Spacious apartment,
Some mould in shower and toilet
“Poor”
“Unclean, Unpleasant and Poorly Managed”
A couple of block from Sagrada Familia, very central. But the rest was HORRIBLE.
Below are the key reasons why I did not like it: - Check-in Failure (First Night): I was unable to check in on the first night due to unclear and misleading instructions. I contacted the emergency number, but was told no assistance could be provided. As a result, I had to find and pay for another hotel at my own expense. - Wrong Keys Provided: The next day, with the help of someone who happened to be on-site (not a staff member), I accessed the key box only to find the wrong keys. I had to travel back to the agency to get the correct ones, wasting over two hours and incurring taxi costs. Additionally, the staff member at the agency was extremely rude. - Poor Condition of the Property: Upon finally entering the flat, I was met with a terrible odor. The sofa was ripped and heavily stained, and garbage from the previous guest was still present. The general state of cleanliness is unacceptable. - Bathroom Hygiene Issues: The shower curtain is filthy, the ceiling is covered in mold, and the apartment walls were visibly stained. I contacted the agency requesting a cleaner, but received no response. - Non-functional Washing Machine: Today, when attempting to do laundry, I discovered the washing machine was filled with old, stagnant water and unusable.
“Good”
Bonito apartamento para 2 · Barcelona
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