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Verified reviews from real guests who have already stayed here.
General sentiment about the service was mixed, but there were mentions of helpful staff.
The location was frequently praised, being near the beach.
No specific mentions of food quality, considered standard for the hotel tier.
Overall experiences shared were mostly negative, with severe complaints.
Amenities were mentioned as lacking and poorly maintained.
Guests felt the quality did not match the price charged, indicating poor value.
“Location · Cons: Cleaning ,facilities”
Location
Cleaning ,facilities
“Superb”
“Very good”
“Small”
Bright open plan apartment nice view from terrace
Bright apartment but small. The double bed was king size. The sofa was actually bigger than the bed. Shower was weak. Terrace and view was nice. Kitchenette small. So small that toaster and microwave had to be kept inside the wardrobe. Anf kettle had to boil ontop microwave because no space to put it. Only 2 ring cooker, one ring above another. This was supposed to be for 3 people but really only suitable for 2. Wouldn't surprise me if they advertised for 4 people to try and get more money . Only provided 2 toilet rolls and 1 bin liner.rip in bathroom door. (See photo). No blankets provided only sheets had to request (see photo) Value for money 5/10.
“Pleasant”
A very convenient area to stay, the location is great for getting to the seafront, and also bars and restaurants front and back.
Didn't understand why a huge fridge freezer, hardly any room to cook anyway.. It would benefit from new bedding, you could tell the sheet was old, we had a water pressure problem, however Christina dealt with it when I asked her to, but it would could do with a good clean, not just a surface clean,
“Good”
Good location, near the bus stop and also near the beach.
The shower, water flows too poorly
Borinquen Private Homes · Las Palmas
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