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Verified reviews from real guests who have already stayed here.
Consistently praised for its central location and convenience.
Positive sentiment regarding responsiveness of the staff, though lack of physical presence noted.
Many reviews express good value for the quality of services and location.
No specific mentions of food quality, so reflects average expectations.
Mixed reviews lead to an average but generally positive overall experience.
Comfortable rooms mentioned, though some reported issues with amenities and size.
“I loved my stay in Hotel Castilla. The room I got was way bigger than expected. Everything is so close to the center. The staff was very attentive and helpful.”
I loved my stay in Hotel Castilla. The room I got was way bigger than expected. Everything is so close to the center. The staff was very attentive and helpful.
“Very expensive for one night here. Your just paying for the location and nothing else.”
The location
No basics like toilet paper or pillow covers. Coffee machine with no coffee or cups supplied.
“Not a great experience.”
The only good thing about this hotel is the location, which is right in the centre of town.
Poor value, not very clean, dated decor. Pedestrian crossing near by made a constant warbling sound. The fridge in the room was filthy.
“!modern methods, good location”
Good room. Good price. City-centre.
The no-staff check-in procedure. As an older couple, we don't like to do everything on-line. In fairness, after this experience we'd know what to expect! It was unfortunate that the room we were allocated initially had no key-cards. However, this was sorted out quickly with the remote reception.
“Great value”
Nice room with big enough bathroom, there was also a coffee machine and some infusion teas
There was no reception so there was nowhere to leave our bags before check-in or after check-out...
“Great location, very central, but on a quiet side street.”
Boutique Hotel Castilla · Soria
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