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Verified reviews from real guests who have already stayed here.
Several guests note fast responses and convenient automated check-in; however at least one booking reports very poor treatment and missed emergency calls, yielding a mixed but slightly positive overall signal.
Location is repeatedly criticized: reports of being far from center, unsafe or rough neighbourhood, police presence and feeling unsafe at night, despite a few mentions of acceptable/better locations.
Wifi/isolation praised in some reviews, but several note missing mosquito nets, few kitchen utensils, absence of basic supplies (oil, sugar, coffee), and occasional faulty appliances – a slightly negative balance.
Multiple reviews explicitly praise cleanliness and good condition of the apartment, though a few mentions of a stained sofa-bed cover and some insect issues temper this to a generally positive score.
Rooms are frequently described as modern, big and comfortable (some called 'luxury' for the price), but issues such as noise through thin walls, uncomfortable sofa-bed and lack of blackout blinds reduce the score to moderately positive.
Multiple reviewers explicitly mention good value or 'luxury for a low price' and recommend the place for the price paid, producing a clearly positive score.
“My friends and I had an absolutely wonderful stay at BSE Bilbao Studio Experience. Bilbao itself is definitely worth a visit. But what truly made our trip special was this amazing place we stayed in. The apartment was comfortable, modern, and perfectly located, making it the ideal home base for exploring the city. What stood out the most, however, was the host – incredibly friendly, genuinely hospitable, and always ready to help with anything we needed. It made us feel not just welcomed, but truly cared for. I can wholeheartedly recommend this place to anyone looking for a memorable and carefree stay in Bilbao. We’ll be back for sure!”
My friends and I had an absolutely wonderful stay at BSE Bilbao Studio Experience. Bilbao itself is definitely worth a visit. But what truly made our trip special was this amazing place we stayed in. The apartment was comfortable, modern, and perfectly located, making it the ideal home base for exploring the city. What stood out the most, however, was the host – incredibly friendly, genuinely hospitable, and always ready to help with anything we needed. It made us feel not just welcomed, but truly cared for. I can wholeheartedly recommend this place to anyone looking for a memorable and carefree stay in Bilbao. We’ll be back for sure!
“I got best value stay for moderate pay. What can you ask for? And there is a kitchen for cooking!”
A very clean appartment. Got everything that is required apart from AC, but not needed in Bilbao. Once you work out how to get inside - everything just works. Beeding - clean. You get a bottle of cold water in the fridge. Great value for money! Not too far from the city center. Public transport if just outside.
The location is not that central and you have to watch your belongings while you are getting there. But this is ture for any popular location.
“Modern clean apartment”
Very modern facilities, clean and comfortable
Further from the centre of town than I anticipated with an uphill walk but good for the glutes I suppose
“Cons: Worst pillows ever. Everything else was great”
Worst pillows ever. Everything else was great
“All the facilities you need”
I liked that it was a studio apartment where you could relax and cook for yourself. The shower was superb and although we did not use it there were laundry facilities in the hallway. It was reasonably close to the Old Town. I think this would be an excellent long-term stay.
For a short stay, I would have preferred a more central location.
“Great value for money and I enjoyed my stay.”
Very good value for money. Walkable into city centre and close to train. I felt safe as a solo traveller even though the location looks a bit rough around the edges. I spoke with an older local lady as I was trying to get into the apartment and she told me about the area and it being safe.
The property does note there is no air conditioning and I thought it might have been ok but it was very hot in the apartment at night for me even though temperatures were in early 20s in the day time. If you normally live in a warm country this may not have been an issue. I had to leave the window open and got quite a few mosquito bites. A little bit out of town - approx 15-20 minutes walk but you could get the train either. My first time using a digital link for entry and I had to contact the hosts who responded very quickly. I’ll know for the next time and I had no problems after that.
BSE Bilbao Studio Experience · Bilbao
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